SIM cards & Porting

Resolved! Abroad & need EE to reissue eSIM remotely (no SMS access + cannot receive post)

Hi. I need help contacting EE directly.I am an EE Monthly customer and I am currently abroad. When switching between iPhones, my EE physical SIM was transferred to the other device and converted into an eSIM. However, the new phone initially had issu...

Resolved! Transfer

Hello everyone, I would really appreciate some advice. I’m trying to transfer my old phone number, which is currently on a contract under another person’s name, to a new EE SIM that I have recently purchased in my own name. I already have a valid PAC...

t an earth

I want my old number so I give puk code was told my number wud be transferred by 23rd Dec so when I receive the text saying it was done I just thought my old number wud take over the number on my contract.But no i am contacting my friends as I wud bu...

Resolved! Replacing eSIM

Hello, i have a mobile plan however i am not able to add the esim on my new mobile phone and old one has been reset already i lost thephysical sim too. Can i please get a support for me to set it up please

Resolved! Porting from Three to EE. I have obtained my PAC. Where do i go from here?

Porting from Three to EE. I have obtained my PAC. Where do i go from here?

Resolved! Changing from Three to EE number

Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...

Resolved! changing from Tesco to EE

Hi,I'm switching my elderly MIL from Tesco to EE to add her to our account.I provided PAC code etc to EE, have received new SIM but phone asks for NCK code.I went onto Tesco website and they say on checking IMEI code the phone is unlocked.EE website ...

Resolved! PUK

merry Christmas allhow do I enter the PUK code from my previous supplier into my new we phone to keep the number? thank you

Resolved! Ported from Lebara to EE

I made my EE account but added my temporary EE number as my contact number so as i’ve ported my new number over. I have no access to that temp number. Tried to send a code to my email which works but i cannot get a code sent to my number can someone ...

Resolved! Registering sim

I have the Essentials Unlimited Plus plan, which means I can have access to 5G Standalone Network. My sim card arrived yesterday ,I placed the new sim in my phone and went to ee.co.uk/go/newsim to register it . When putting in my sim card serial numb...