SIM cards & Porting

Resolved! eSIM

Hi,I just got a new iPhone because my old one it is all broken up so I can’t even turn it on, how can I transfer my phone number to the new one. Because I know you can do it when the other phone is working, but when it not, what do I do?Thank you.

Resolved! Chad

I have got a physical Sim but I want to use a eSIM but it is saying when I try to activate my it says unable to activate my eSIM can you help me please

Resolved! PAC/STAC from old number

I was a customer with ee over a few years ago. I fell on hard times and wasn't able to pay my bills leading to a cancellation. Recently I have gotten a new number and would like to hange it to my previous number I had with ee since most of my friend ...

Resolved! Additional s

Resolved! hello, I would also like a SIM card

Resolved! Follow-up on Number Porting Request

I am writing to inform you that I have just collected a contract phone, a Samsung S25 Ultra, which came with a new SIM card. I had previously informed your company that I would like to retain my existing phone number (***********) and requested that...

Resolved! Sim not working

Hi I switch my SIM card to a new phone and it’s not working which I need my QR code please can you help me. And my name is Terry . My gmail <removed>[Mod Edit : please don't post personal details in public forum]

Resolved! Reactivate a disabled SIM

I lost my EE SIM so bought a new one. However I have now found the original SIM. I'm told it may have been deactivated due to not being in use (haven't tested it yet). Will I be able to get it reactivated if I insert the old SIM in my phone?

Resolved! Joining EE and keeping my current mobile phone number

Hi, are these steps correct?Text "PAC" to 65075 with your current SIM still activated in your phone;Put new EE SIM into your phone (and restart);Text "PORT" to 150. It will ask for current phone number and your PAC code.BTW, is this "PORT" to 150 tex...