SIM cards & Porting

Can’t download my eSim

I’ve recently moved over to EE and I’ve put my order in over the phone for an eSIM. All I have received is an email explaining how to download my eSIM but everytime I put my number and email address in, it says the information doesn’t match. My old p...

can’t receive call or text message

Hi, o am having same issue can’t receive call or text message and it’s been over 24hrs. However I can make call, can send text msg and use data. I have restarted phone number of times but nothing changed. I don’t know what to do.

Resolved! SIM card

Can I please have a new SIM card please for *********** as I have accidentally change my sim to eSIM . [Mod edit: Removed mobile number]

I’m with EE already but want to change to a new pay as you go sim and keep numbe

I want to get a new pay as you go sim and keep my old number how do I it ?

Resolved! E sim not activating

I have just ordered an extra line on my account, being an e sim. However when I’m trying to activate the e sim through how the email says it’s telling me I have input some incorrect information to the billing account, this information I’m providing i...

Resolved! sims

can anyone tell me if my I phone SE2020 sim card will fit into an I phone 16 please?

Resolved! Buy iPhone16e

I’d like to buy new iPhone and I’m a BT customer with EE Smart Hub. my mobile number is +********** with O2 net work Pay as you Go, 1 month roll over contract. PLEASE ADVISE! Thanks [mod edit: removed personal details from the forum]

Resolved! SIM card issues

Good evening my mobile. Not working either say no. SIM card or no network at all . It’s been like this for the last 3 days I am thinking is to send me a replacement SIM card . many thanks

Resolved! PAC code

Hello I need PAC code but can't get the sms

Sim 1 not privisioned

Why am I getting this, I can't ring or message or receive calls and texts