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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Calls not coming through

I've recently transferred my sky mobile number over to EE. Decided i wanted the rest of the family to transfer from Sky to EE as well. This was carried out in an EE store at the weekend (Saturday). All the numbers have been transferred over to EE as ...

coops079 by • Explorer
  • 433 Views
  • 2 replies
  • 2 Helpful

SIM not working

I'm having the same issue. However it is impossible to make a phone call without my SIM working so no idea how you expect me to do that [Mod edit: Added title]

Alex504 by • Visitor
  • 316 Views
  • 1 replies
  • 0 Helpful

Resolved! Change physical sim to an eSim

Hi,I recently went out of plan and have moved abroad. I still require to keep my Sim but want to change it to an eSim. How can i do this? Nothing seems to work and cannot seem to contact EE to help. I was a customer for years and have moved to a diff...

Edorah by • Explorer
  • 2488 Views
  • 5 replies
  • 1 Helpful

Resolved! Changed mobile provider

I lost my EE Simbought new SIM for different providerwould like to keep my previous numberdont have access to my EE sim or numberhow can I swap my previous number to my current sim?

MonicaK by • Visitor
  • 401 Views
  • 1 replies
  • 3 Helpful

Stolen phone

My phone got stolen in Colombia, I bought a new phone and I need eSIM as my SIM card is not working  

Resolved! Mobike number

Signed up for a new EE plan but i was given a new number yet i want to retain my current EE number. What do I do

FireEyes by • Visitor
  • 320 Views
  • 1 replies
  • 0 Helpful

Resolved! eSIM from Three to EE

It has been 48 hours since my number was transferred from Three to EE and I have no signal whatsoever.  I downloaded the nee eSim and nothing.  I now have no phone to use unless I am on wifi.  The store have told me they cannot  help me and customer ...

Tohue by • Visitor
  • 588 Views
  • 2 replies
  • 3 Helpful

Resolved! Urgent Help Needed as Issue Needs to be Resolved this afternoon

Hi everyone,I’m hoping someone from EE or the community can help because I haven’t been able to get through to anyone directly.I purchased an EE eSIM and requested to port my number from Three UK two days ago. The port request was submitted successfu...

Scree by • Established Contributor
  • 561 Views
  • 3 replies
  • 3 Helpful
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