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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Replacement SIM

Hi, my phone was stolen. J have just received a replacement SIM through the post, however it is not working yet. How long do I give it?Tam

Tamston by • Visitor
  • 162 Views
  • 1 replies
  • 2 Helpful

Resolved! How to deactivate a SIM

Hi everyone got a bit of a problem that I need advice with.I've taken out two phones, one for me and my partner & one for my daughter only now she's now 'refusing' to pay her bill.How do I deactivate her sim?Any help anyone can give me will be greatl...

19Wayne74 by • Investigator
  • 5856 Views
  • 6 replies
  • 0 Helpful

Resolved! My Old Number

I used to have a number with Vectone Mobile but due to my idiocy. I left everything late and it got recycled. Now apparently Vectone has stopped their services and when I call my Old Number it doesn't ring. Is it possible for me to get that Old Numbe...

Rev-9 by • Explorer
  • 267 Views
  • 3 replies
  • 1 Helpful

number transfer not worked

New to EE from O2, PAC code sent and my old number has transferred to EE but when anyone rings they get the number you have called is not recognised.  Tried to log onto account they said they were sending a verification code and nothing has come .Una...

tex10 by • Explorer
  • 188 Views
  • 2 replies
  • 2 Helpful

Esim New phone

Hi , Ordered my new phone from EE with Esim - i. The meantime got my PAC number to transfer to EE  and gave to them yesterday. To my surprise I was unable to activate Esim on the new phone !!! Called EE and they have been useless said they didn't kno...

Demij721 by • Visitor
  • 178 Views
  • 1 replies
  • 1 Helpful

Resolved! My transfer from BT to EE mobile has failed.

I have an old iphone SE with Sim card from BT. New EE iphone 13. Have transferred data etc across to the new phone. When I try to use the new phone for calls it wont work. I cant transfer number using the option on the phone because my old iphone isn...

Pashda by • Investigator
  • 265 Views
  • 7 replies
  • 0 Helpful

Resolved! Activating sim with same number

I have upgraded to new iphone, just trying to activate the sim with same number but is requesting to have old device with sim inserted to receive pin, I don’t have the old device. How can I activate the sim? Thank you

Number on SIM still old after porting

Completed a port today and new number is showing on outgoing calls etc, but in the SIM details on phone (and also in places like Google Messages app in RCS chat settings) it;s still showing old number.Seems to be the same issue as here:https://commun...

pwalk by • Established Contributor
  • 9553 Views
  • 23 replies
  • 4 Helpful
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