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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Please try and help me

Hi its a long story but here goes. I joined ee and ported my number across, i was given an e sim temp number. When the port was complete the temp number stopped working. My ported number didnt work either. I couldnt do anything. I waited until 6pm wh...

Resolved! EE top

Account number [Removed] Mobile number [Removed] i can download eSIM it’s not possible please cancel my order and refund me the money thanx [Mod Edit - Removed PII]

Resolved! Active my new sim

Good morning, I received my new iPhone and I can’t understand why my new sim still not working! Unfortunately I did reset the SIM card and my old iPhone ! Now I don’t know I to get in touch with you to solve the problem I can share the sim serial num...

Liotta by • Explorer
  • 844 Views
  • 3 replies
  • 2 Helpful

Resolved! Swap Plans on Existing Mobile Numbers

Greetings all! I made a mistake when porting over 4 sim cards from Three and my partner's mobile number (Phone A) has ended up with a lower GB data plan (Plan 1) , and my work phone (Phone B) has ended up with the higher data plan (Plan 2)!Is there a...

User3785 by • Explorer
  • 552 Views
  • 4 replies
  • 2 Helpful

Resolved! Transferring line withing ee

I am looking to port my number from my old job EE account to my own EE personal account - I am in the process of buying the new personal line but I can't seem to port my old number as it does not like the PAC. The error reads as "You used a PAC code ...

New deal sim

Hi I have ordered a monthly pay as you go sim.will my old sim only payment stop or do I need to cancel this .if so how do I do this .I also want to keep my same number on new sim how do I do this.Thanks

Cancel a SIM

I visited my local EE store to get help cancelling my spare SIM contract and was advised to call EE  on 150. That is proving not to be possible. Voice says lookout for text and then the line is cut. Tried other options on the menu to speak to anyone ...

Deejay8 by • Visitor
  • 8765 Views
  • 8 replies
  • 2 Helpful

Resolved! My Number has still not been ported over from O2

Good morning. Joss here, new to EE.Yesterday I put my pay monthly sim in to my phone 16/03/2023.  according 150 NUMBER I am still on a temporary Number. How long does it take to port my number over? I can not receive calls nor text. Thank you. 

jossmer by • Investigator
  • 2210 Views
  • 7 replies
  • 4 Helpful
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