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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Technical support? Nothing of the sort!

As part of my transfer from Plusnet to EE full fibre I was told I should move to another mobile package (I was already with EE). This was an ESim. When I tried to download it would not work. A call a week ago and I was told it would be sorted, but no...

Mikew56 by • Explorer
  • 277 Views
  • 2 replies
  • 0 Helpful

Resolved! Sim card

Hello I ordered a replacement sim card on the 11th and has still not turned up, I can't track as iv not received a tracking/reference number? Don't want to cancel and re order incase its on its way 

eSIM

I tried to set up my eSIM on my new phone but now it looks like my sim is blocked. I can’t phone or text EE for support 

sim activation

EE keep asking me to activate my sim. The phone seems to work so why? Activation goes wrong on EE website.

gfb8846 by • Established Contributor
  • 203 Views
  • 2 replies
  • 1 Helpful

Resolved! T-mobile sim

I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer  send text alerts.Is it still possible to transfer the number to an ee payg sim?

Lyndo by • Investigator
  • 395 Views
  • 7 replies
  • 8 Helpful

Number changed in 30 seconds

Excellent service by EE, luckily I got EE Pay as you go VIP type of easy to remember number and then I called 150 to put this number to my pay monthly number as replacement and they changed my number in 30 seconds wow

Rky by • Prodigious Contributor
  • 250 Views
  • 1 replies
  • 4 Helpful
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