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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Moving number to EE

I have just ported my old number to EE but I have an active plan with EE with the number the SIM card gives you. If I change my number will I still have this plan or will I lose it? 

Emergency only calls

Moved frome tesco to EE, keeping okd number, had messages say all gone through & ready but still can't do out going calls Help needed as lots of hospital appointments 

SandiB17 by • Explorer
  • 243 Views
  • 3 replies
  • 1 Helpful

Resolved! Number lost on eSIM

I’m in Thailand, got a new phone in uk, iphone15, made my old sim an eSIM, got an eSIM package before I landed for Thailand, all good. Went to 7/11 as advised to get a Thai sim, they put it in my phone, and seem to have deleted my old number. Added o...

Resolved! Number porting

Hi there. I've recently switched from O2 to EE and kept my O2 number. That's all transferred over now. My temporary EE is still showing when I text family and friends via Samsung Chat despite the number saying its transferred over and verified etc. I...

JamesB527 by • Investigator
  • 385 Views
  • 7 replies
  • 4 Helpful

Resolved! Sim porting

Hi.    It’s been 26 hours since Ported my sim from lebara to ee but it is not at all porting . Does it takes more …?

Resolved! Move ESIM from Lenovo to ipad

I have a Lenovo tablet from EE that came with an ESIM - I want to move the eSIM across to my iPad if possible as I don’t really use the Lenovo - is this possible and any idea how to do this please 

Katie759 by • Investigator
  • 304 Views
  • 4 replies
  • 1 Helpful

Sim only

Hi. My wife just changed to a sim only plan and cant get back into chat. Can you tell me if she can still use her current sim or will she have to get a new sim card?

Geomac1 by • Investigator
  • 203 Views
  • 2 replies
  • 1 Helpful

Resolved! sim card

i changed over from O2 to EE on friday but wanted to keep my o2 number, someone in EE helped me do this and said my phone should lose service this morning to change to my EE sim however my phone still has service and is showing o2 when will change ta...

leahback by • Visitor
  • 242 Views
  • 2 replies
  • 1 Helpful
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