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SIM Card

Hi it saying on my EE account regarding a SIM card, I haven’t received a SIM card, I was trying to order one today on my account and it won’t let me. Can someone look into this please. Thanks, Janet. Mod edit - Full name removed

Inactive sim

hello, i bought new phone from EE and wanted to transfer the datas from my old phone but it was failed, now i can’t use my sim card in any of my phones, what should i do? thanks for your help

Number porting

I have a contract on O2 and am looking to move to a sim only contract from EE, am i able to port my O2 number over to the EE sim only contract?

Resolved! Can i access my texts on an old pay monthly sim

Hi, I had 2 sim cards on my pay monthly plan. One of which is still in use and the other was stopped approx 12months ago. I am currently having issues with an apple device and the text needs to be sent to that number. Is there any way I can access th...

Resolved! PAC Cose

Anyone give me some advice on how I would get a PAC code for my old EE number - not been live for a few years?  Please?Many thanks 

GS51 by • Visitor
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  • 1 replies
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Esim1 not provisioned

I've been given an esim from ee. I moved from o2 to ee and I believe the pac should be done by now (I started it on Thursday evening and it's now Monday afternoon).After I set up my esim my old phone suddenly became unable to send calls, recieve call...

EmiiMay by • Visitor
  • 195 Views
  • 1 replies
  • 4 Helpful

RCS texting number incorrect after port

Hi,I have recently moved back to EE and ported my number, which didn't go smoothly but is finally sorted. I can make and receive calls and SMS on my ported number.The problem is RCS messaging. When I send one they appear to come from a different numb...

armstra101 by • Investigator
  • 4078 Views
  • 39 replies
  • 13 Helpful
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