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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! S26 Ultra

I have currently got the Samsung S23 ultra and am looking at the new S26 ultra. I am wanting to purchase the phone from Samsung as I can get a great offer on the trade in, but Samsung are not able to tell me if I can use my EE sim contract in this ne...

Miriam14 by • Visitor
  • 789 Views
  • 3 replies
  • 0 Helpful

Resolved! eSIM download whilst with sky

I am with sky and transferred to EE. Had email with temp mobile number while I wait for number to switch over. Been told to download eSIM. When I click Link product and input EE mobile number it said sent code to mobiles??? I can’t see it as not acti...

Resolved! SIM card damaged

I am abroad and my EE SIM card is damaged. Can I request eSIM while I am abroad? If not can I request Norma SIM card to be posted to my address? as I cannot get in touch with EE customer service. thanks

Ta1981 by • Explorer
  • 447 Views
  • 3 replies
  • 0 Helpful

Resolved! Transfer Esim from IPhone

I have just moved from IPhone 15 pro max to 17 pro max . My eSIM couldn’t be transfered . It’s still on my old phone . How do I reconcile this . 

Seyegrace by • Investigator
  • 632 Views
  • 4 replies
  • 4 Helpful

Resolved! number not transfered

I requested to have my number transferred from my current provider, instead i have been sent a new sim with a new number.

Resolved! EE Sim Card doesn't work

My EE phone number stopped working yesterday, and I am now unable to connect to the internet or receive messages and calls. It keeps showing that the eSIM card cannot be found.I cannot recall when the eSIM was originally set up and am unsure how to r...

hptud by • Visitor
  • 381 Views
  • 1 replies
  • 1 Helpful

Resolved! Problems with a sim card

Hi,I have received another sim card to replace the old one.  I have inserted it correctly and have activated and requested a code.  However, I haven't received any code and there is a message on the phone saying insert sim card.  I can't use the old ...

Guest98 by • Explorer
  • 378 Views
  • 1 replies
  • 1 Helpful

Esim

8:33MImpossible toconfiguring The eSIMA problem has occurred with the SIM. For theto solve, contact your operator.OK

Resolved! SMS Only

Is it possible to get a SIM from EE that is SMS only, no data needed, not fussed if it has minutes on but need one for an alarm system and don't want to be paying through the roof each month for one.

Matt186 by • Investigator
  • 605 Views
  • 3 replies
  • 0 Helpful
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