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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Verification codes not received

Hi, I also moved over from Three a week ago and ported my number. I am also experiencing issues receiving verification codes via SMS. Initially no SMS were coming through, then spoke to your technical team and they reset my phone and now SMS come thr...

Resolved! Replacement SIM's not working

Lost handset just over 2 weeks ago. I've since ordered 2 replacement SIM's, both which were delivered, but neither work. Following this, I've been to an EE store, where the staff member phoned the Contact Centre/Technical Support Team on my behalf. T...

Nomad78 by • Explorer
  • 1262 Views
  • 11 replies
  • 1 Helpful

Resolved! Number porting

I’ve just joined EE. I ported my old number from giffgaff, but when I go into settings on my iPhone 14 Pro Max, in the ‘my number’ part it’s still showing the number for the EE sim and I can’t change it. Just wondering why? Anyone know. 

MikeH61 by • Explorer
  • 191 Views
  • 2 replies
  • 2 Helpful

Resolved! numbers

i have two phones with different numbers i want one number for both how do i change the one number 

margo1 by • Investigator
  • 169 Views
  • 1 replies
  • 0 Helpful

Resolved! Monthly SIM card

I have recently purchased a monthly SIM card and to keep my original number from a different provider. It says 1-2 days delivery but I still haven’t received anything and on the email when I ordered it said my number will be changed over in the next ...

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