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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! In France with accidentally deleted eSIM

Hello, I want to clarify that I understand the technical requirements for activating an EE eSIM.While I am currently abroad in France and not physically in the UK, I do have a reliable internet connection via satellite or personal hotspot.Activating ...

Not received Esim

Signed up to a 50gb Pay monthly Sim only deal sunday 16th of June and requested an ESim rather than a physical thinking it would be quicker to get onto the EE network. Told I would receive a download QR code/link in a confirmation email but am yet to...

Resolved! Time frame for sim link

Hello all! So  just recieved my sim, and gone to link it to my EE ID. it says its done, but it doesnt show in the app.How long does it take to show in the app?

Resolved! Re: 5G Standalone Network

Hello, if I get the physical sim with EE Standalone 5G network can I change to Esim at a later date ?

Anth7 by • Established Contributor
  • 329 Views
  • 1 replies
  • 1 Helpful

Resolved! Keeping a number

I'm leaving the UK for 4 months, will I be able to keep this number without using it during this time?

JoC7925 by • Explorer
  • 343 Views
  • 3 replies
  • 2 Helpful

Resolved! eSim activation needs a PIN

I need an eSim activation but it needs a PIN sent to my phone number. I cannot receive the PIN without an active eSim. What a stupid system! Obviously my phone is not working. How do I get past this? Thanks

Resolved! New customer has to wait for a QR Code via Post??

Hi all,I just signed up online for the IPhone Full Works tariff and requested an eSIM.Despite getting the relevant emails (including my account number), I haven’t yet received my new phone number and so can’t set up the EE app.I just spoke to Support...

M1k32345 by • Explorer
  • 462 Views
  • 3 replies
  • 0 Helpful

Resolved! New Sim

I got a new sim and I am able to recieve calls normally but only texts from EE i dont understand the problem

ljutat by • Investigator
  • 464 Views
  • 7 replies
  • 1 Helpful

Sim Card

Hi, help please! I transferred my sim card into my new phone and now the sim not working, saying emergency call only.  I tried with old phone, it's the same issue, not working. Thanks 

MahAli by • Explorer
  • 217 Views
  • 2 replies
  • 0 Helpful
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