SIM cards & Porting

Resolved! Limitations on Pay Monthly Protected Plan eSIM?

I am wanting to use a pay monthly Protected Plan eSIM for receiving login PINs from online sites and need to know if there are likely to be any issues with this?Obviously there would be limitations on browsing, etc., but I would not be needing the SI...

Number is wrong

Hi. I got 1 phone number but when I text to people they see absolutely different number which is not exists. Does anyone face this problem?

Resolved! Purchasing sim pay as you go

I am trying to purchase a pay as you go son but it keeps taking me to an error page

Resolved! How do I speak to a human?

I am transferring to EE and I want to keep my old number. When I bought the new package I ticked the option to keep my old number and provided a PAC code.It seems I still have to request the old number to be ported to this ne SIM. Is that right?I wen...

I have just got a new simcard but dont seem to be getting my text or calls is t

Resolved! I don't know what to do Please help

I am a broadband internet customer and I wanted to expand my offer. I tried to buy a phone several times and an error message appeared. I went to the store in person and it turns out that I already have a subscription with you, which I have never use...

Resolved! Cannot link physical sim

Hi I recently took out an EE sim via mozillion. I cannot link my number in the EE app. It just says “ cannot link”. Has anyone had this problem?

Resolved! Duplicate eSIM number

I’ve just bought and installed a pay as you go eSIM for use while visiting the UK. It seems that someone else already has the phone number attached to my eSIM. Any advice on how to resolve this? Thanks in advance.

Resolved! Porting issue

Hi. My dad got ee sim to replace vodafone one. The vodafone account -65 still live and being direct debit as few months 2 go. After put ee sim card -72 with PAC code after few days all good with his old number -65 Then and this seems completely ma...

Resolved! Multiple PUKs

I have 3 sims on my plan and want to move away from ee. Is there a quick way to get all 3 puks to keep numbers with new supplier