SIM cards & Porting

Request to Transfer Number to EE Using PAC Code

I’m trying to transfer my old number to EE using a PAC code, but the online form keeps showing an error even though the numbers are entered correctly.

Resolved! Number Porting

I ordered a new SIM on Friday and gave my PAC (from BT) at the time of placing the order. I received the new SIM on Monday but have only just put it into my phone. How long does it normally take for the porting process? I've not had any SMS to con...

From Vodaphone to EE now can’t use my phone to phone, get Bluetooth etc

Please help!I’ve upgraded my phone and changed to EE as I have your broadband. The man in shop said all was set up and the PAC number did everything but I cannot phone anyone, receive msgs, use Bluetooth the lot! I think it’s still on Vodaphone but c...

Resolved! Replacement Sim Card

I ordered a new sim card last week after losing my phone 2 weeks ago.I went to a store yesterday to check that the order was placed properly and will be sent. They couldn't help and couldn't order one.Now today I tried the online help chat who told m...

Resolved! Old sim number in About phone settings years after porting

Moved from Lycamobile to EE years ago, ported the number and everything was working fine. It still works fine like getting text messages to my number etc.However, I ordered a 2nd EE sim to have two, put the second one in and when I launched the phone...

Resolved! New sim contract

hey, so my old sim only contract has just expired, my plan was to head to my local EE store but plans unfortunately fell through, I have looked online at the closest to what I’ve had for the last two years, but does ordering online render my current ...

Number Transfer

Have transferred number to EE and all appears to be ok but when I send texts these show the temporary number provided with new sim. Have turned phone off and on again but still persists. Is there an easy fix?

Resolved! obtaining a pac code that hasn't already expired

I am moving from EE - long story. I requested a pac code. Put the new sim in my phone entered the information and says 'pac code expired or incorrect'. I spend 20 minutes on the phone to an EE advisor to be told 'it should work now' I have tried ...

Resolved! any idea what to do to get my problem solved

i’m not sure if i have come to the right place to ask about the situation but i just wanted to see if anyone could help me out with a way i can solve my problems what happened i have a contract that had just expired and i was getting a upgrade so i t...

EE cancelled sim after saying I requested PAC Code but never did

I was added as a second sim on my partners account. We PAC over my old number and all was working fine with no issues. Suddenly last Tuesday I lost all mobile signal. When I later checked in the EE App the sim with my number has disappeared. We calle...