SIM cards & Porting

Unable to track order made 5 days ago...

I signed up for a new SIM-only deal five days ago, and I've had no update on the delivery.I've tried to track the delivery using the reference number and email that I received the confirmation receipt to receiving an error message "Oops! Your trackin...

Resolved! Transfer of the number from EE to EE.

I would like to transfer my number to the second SIM card. Namely, I do not want to pay 14 pounds a month I would like to have a SIM card service with a payment of £ 10. I am not interested in any other, but I want to keep my old number and go to the...

Resolved! Forgot to enter pac code

I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?

SIM card

How do I get a new SIM card

Switching old number to ee

Need advice switched my old number to ee. When I phone my old number appears but when I text the ee number appears. Any advice?

Resolved! damaged phone and swapping sim cards

I have an account wit three phones on three different numbers> I have a smashed screen that has stopped working on one phone. Can I remove the SIM from this Samsung Galaxy S23 FE and put it in one of my Iphones to get a useable phone? Thanks.

sim order

I’ve recently ordered a sim card online using a promo code which gave me a discount of 50%, everything went fine and the order was placed. However the next day I received a message saying my order was cancelled without any specific reason. I have th...

Porting

I put in my new we sim yesterday restarted phone register sim then put in old one when will I know when to put back in my ee sim

Resolved! Upgrade issues

So, New phone has arrived and swapping my sim from old phone to new phone didn't seem to just work, messed around last night trying to set up an esim and transfer over the esim to new phone. Managed to get it working and had a signal last night. When...

I have recieved my phone from EE today. google pixel 9a. but there is no e sim

i followed the steps listed in this forum and watch the video. i have kept my old number so i know the number of the e sim but it wont let me link it to my ee account. it also does not have an option for me to download it. i do not see any QR code in...

SIM cards & Porting

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