SIM cards & Porting

Resolved! Lost phone block sim

Can’t get in touch with ee but need to block sim

Resolved! Samsung watch contract

I am looking on the EE app at addkng a Samsung smart watch 8 onto my current contract. At checkout after selecting my options, it asks me if I want to keep my current number or get a new number. I'm only trying to get a watch now a new contract. I ju...

Resolved! SMS

Hi everyone,I recently ported my number from Lycamobile toEE, and since then I've been having an issue with receiving verification SMS (OTP codes).I can receive normal text messages without any problem, and calls and data are working fine.However, 1 ...

Resolved! Sim card

I went on a cruise and used an e sim and I cannot use my SIM card now I’m back in uk - I tried everything (I saw online that my SIM card could be deactivated) and so I have gone onto my EE account and ordered a new SIM card. It’s arrived and I’m tryi...

Resolved! Re: pac code

I need PAC *********** [Mod edit - removed mobile number. Please do not post personal or account details in the community]

Resolved! Safer sim

Trying to get a safer eSIM for my daughter. she has my old phone she uses on WiFi for YouTube etc. However when I try to order the eSIM through my EE account it takes me through the order process and then asks me if I want to change my number or up...

Resolved! Can’t dial 150

Help I can’t dial 150 and need to speak to someone

Resolved! pac code

i want pac code for porting

Resolved! Seamless Number Transfer Experience with EE

Recently, I purchased a new EE SIM-only Pay Monthly plan and was assigned a new number. Shortly after, I remembered that I had an old Pay As You Go number that was much easier to remember.I thought it was worth asking EE if they could transfer my old...

Resolved! Puk code

Please can someone help me i need a puk code for my sim as I have blocked it but I cant link my device in my app as it wont allow me to use my phone with my ee sim in

SIM cards & Porting

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