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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Call from ee

Hi all I had a call from apparently EE saying they are discontinuing my EE sim within a few days and a new SIM card is being sent out due to the merger with BT. The man gave no details apart from he’s from EE is this a scam phone call ? I did not giv...

MsRoye by • Investigator
  • 680 Views
  • 1 replies
  • 1 Helpful

Resolved! Mobile Help

I cancelled my rolling contract and moved my number - just asking for confirmation that it closes my account when the number changes over to my new provider?Also how do I stop all the text messages from EE - thought they would automatically disable. ...

Prepaid sim issues

Just bought my prepaid sim , and it doesn't seem to work and says I've used up all my 25gb of data which doesn't make sense because I haven't used it and also I get unlimited text and calls and I can't even us that feature . What do I do  

Resolved! Unlimited Full Works/ for iPhone

Was looking at “Unlimited full works” sim deal so I can get Xbox game pass included. Until I noticed the “Unlimited Full Works for iPhone” does not include game pass. Currently on iPhone 14 and now confused if I can still get the Unlimited Full Works...

Resolved! Number porting

I visited an EE Shop today and the assistant began porting my BT number to my new EE account. I got a text later to say that the number will be transferred by 6pm on 21/8!I understood this was an overnight process. Do EE give themselves 4 weeks just ...

TrevorNa by • Investigator
  • 360 Views
  • 2 replies
  • 1 Helpful

Resolved! eSim issue

I have using EE for 4 years now have been using eSim ever since. Now I want to upgrade my sim plan to unli data. Howver, when I was about to checkout, it says my physical sim will be delivered to my address. But i don’t want a physical sim. I want th...

Tabsy by • Explorer
  • 414 Views
  • 4 replies
  • 5 Helpful

Resolved! Pac code

Hi there,I have tried to find an answer to my question but no luck. Let's say I have an EE contract part way through it's term, I want to keep this contract but change my number. The number I want to use is pre existing. My question is, can I use a p...

Tommoc by • Investigator
  • 668 Views
  • 7 replies
  • 10 Helpful
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