SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Sim card

I went on a cruise and used an e sim and I cannot use my SIM card now I’m back in uk - I tried everything (I saw online that my SIM card could be deactivated) and so I have gone onto my EE account and ordered a new SIM card. It’s arrived and I’m tryi...

Resolved! Re: pac code

I need PAC  *********** [Mod edit - removed mobile number. Please do not post personal or account details in the community]

Resolved! Safer sim

Trying to get a safer eSIM for my daughter. she has my old phone she uses on WiFi for YouTube etc.   However when I try to order the eSIM through my EE account it takes me through the order process and then asks me if I want to change my number or up...

Jaimesw by • Investigator
  • 744 Views
  • 5 replies
  • 1 Helpful

Resolved! Seamless Number Transfer Experience with EE

Recently, I purchased a new EE SIM-only Pay Monthly plan and was assigned a new number. Shortly after, I remembered that I had an old Pay As You Go number that was much easier to remember.I thought it was worth asking EE if they could transfer my old...

RKYadav by • Established Contributor
  • 514 Views
  • 1 replies
  • 1 Helpful

Resolved! Puk code

Please can someone help me i need a puk code for my sim as I have blocked it but I cant link my device in my app as it wont allow me to use my phone with my ee sim in

Lmplas by • Visitor
  • 524 Views
  • 1 replies
  • 0 Helpful

Resolved! dead sim

I have switched toa new phone and inserted my SIM. But there is no connection. I cannot call support because there's no connection.

molehill by • Visitor
  • 419 Views
  • 1 replies
  • 1 Helpful

Resolved! My new SIM card

Hi there, Hope this message finds you well. I signed a contract with EE to start on the 10/04. Unfortunately , I am away ( in Africa) until the 21/04.the second problem is that my iPhone 17 pro max does not take SIM cards so the card that I have rece...