SIM cards & Porting

Resolved! Upgrade issues

So, New phone has arrived and swapping my sim from old phone to new phone didn't seem to just work, messed around last night trying to set up an esim and transfer over the esim to new phone. Managed to get it working and had a signal last night. When...

I have recieved my phone from EE today. google pixel 9a. but there is no e sim

i followed the steps listed in this forum and watch the video. i have kept my old number so i know the number of the e sim but it wont let me link it to my ee account. it also does not have an option for me to download it. i do not see any QR code in...

Resolved! Unable to receive SMS and calls after port

Hi, It’s been over 24 hours since I have ported to EE. I am able to do outgoing calls but there’s no incoming calls or SMS. I am using an iPhone 11Can someone from @EE have a look into this?

Can’t download my eSim

I’ve recently moved over to EE and I’ve put my order in over the phone for an eSIM. All I have received is an email explaining how to download my eSIM but everytime I put my number and email address in, it says the information doesn’t match. My old p...

can’t receive call or text message

Hi, o am having same issue can’t receive call or text message and it’s been over 24hrs. However I can make call, can send text msg and use data. I have restarted phone number of times but nothing changed. I don’t know what to do.

Resolved! SIM card

Can I please have a new SIM card please for *********** as I have accidentally change my sim to eSIM . [Mod edit: Removed mobile number]

I’m with EE already but want to change to a new pay as you go sim and keep numbe

I want to get a new pay as you go sim and keep my old number how do I it ?

Resolved! E sim not activating

I have just ordered an extra line on my account, being an e sim. However when I’m trying to activate the e sim through how the email says it’s telling me I have input some incorrect information to the billing account, this information I’m providing i...

Resolved! sims

can anyone tell me if my I phone SE2020 sim card will fit into an I phone 16 please?

Resolved! Buy iPhone16e

I’d like to buy new iPhone and I’m a BT customer with EE Smart Hub. my mobile number is +********** with O2 net work Pay as you Go, 1 month roll over contract. PLEASE ADVISE! Thanks [mod edit: removed personal details from the forum]

SIM cards & Porting

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