hi, everyone knows me as Alistair and that is name is on my account, but my actual full name is Alexander, at the moment I can't go EE store if id check is needed as on my passport says Alexander and my account says Alistair. what proof of id is...
hi, I had mobile number from EE thought it was a brand new number from Dec 2023, about 1 month into having the number I got a debt recovery agency call, recorded message, so contacted the agency via email and told them I'm not the person they ar...
hi, I've got a SIM card at the moment but buy my new iPhone from apple every year so I know eventually need to go onto an esim at some point, but would like to know. if I setup my iPhone with a esim, with all my app installed etc. and I want to setup...
hi, is EE started implementing 2FA on website ? twice today when logging into website, I been asked to activate 2FA and really not want to activate as its a text 2FA. I prefer authenticator app but don't give you that option. thanks
When an account is placed with us, we conduct trace procedures to obtain contact information for our customers. I can confirm that the number ending XXX was obtained from Experian during this process. If you have further concerns of your numbers bei...
I'm just wanted all the networks to check with all the debt recovery services to cancel all account tied to each number before giving number to a new customer,
Hi, @Peter_W thanks for quick reply, so if I’m changing iPhone but not Apple Watch I follow each step besides calling EE and changing EID number as I’ll be still same number? I don’t get my new watch between 27th and 02 Oct but get my new iPhone t...