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2FA on ee website

alistairmck1
Valued Contributor
Valued Contributor

‎20-10-2024 10:53 PM

hi,  is EE started implementing 2FA on website ?  twice today when logging into website, I been asked to activate 2FA and really not want to activate as its a text 2FA.  I prefer authenticator app but don't give you that option.

 

thanks

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎21-10-2024 07:14 AM

Hi @alistairmck1 

That is correct and I would also prefer this option but it's not available yet. 

Thanks 



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the-talker
Visitor

‎02-11-2024 08:53 AM

I've just joined EE, coming from BT.

I couldn't agree more that 2FA via mobile number only, without even an offline backup access code, is marginally better than useless. Options need to be included for an account as important as a communication account, and these days they really must not only include TOTP (app-based) but also hardware keys (YubiKeys etc.) and, actually, Passkeys.

EE, please get on board with modern 2FA solutions ASAP, can't be that hard, and at least make the better ones optional!

0 Helpful
uvarvu
Established Contributor
Established Contributor

‎02-11-2024 09:26 AM

Or just use passkeys!   

0 Helpful