Sim replacement

Barkade
Investigator
Investigator

I lost my sim

28 REPLIES 28
Chris_B
EE Community Star
EE Community Star

@Barkade  Them you  need to contact customer services or go to a EE store with in date photo ID to request a replacement SIM card. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Barkade
Investigator
Investigator

My SIM card replacement 

Katie_B
EE Community Support Team

Hello @Barkade

Thanks for coming here. 

Are you looking to order a replacement SIM?

Katie

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Barkade
Investigator
Investigator

Hi, I would like to  replacement  my SIM card  because it is not working 

Yes  l m looking to order a replacement SIM

James_B
EE Community Manager
EE Community Manager

What problems are you experiencing with your SIM, @Barkade?

Are you using a pay as you go or pay monthly plan?

James

I’m using a pay as you go

James_B
EE Community Manager
EE Community Manager

What problems are you having with your SIM, @Barkade?

Is it not connecting to the EE network at all?

When was the last time you used it for a chargeable service?

James