Forum Posts

Resolved! Esim activation

Hi, i recently damaged my phone and i am trying to set up a new phone but i do not have a physical sim card and to activate my esim which i used on my last phone it is trying to text my number which i dont have access to. can someone please help me o...

Resolved! Physical to eSIM

I have placed order from EE for physical to eSIM conversion and downloaded it in iPhone but generally other eSIMs are 2-5 minutes for activation but this eSIM is showing activating since last one hour 

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Rky by Prodigious Contributor
  • 665 Views
  • 6 replies
  • 1 Helpful

ESIM v Sim

Just upgraded to all rounder to get unlimited everything and unlimited speeds etc and then stupidly converted to eSIM as thought be better.just been to caravan where my husbands works fantastic and everyone jumps on to his network hence why I upgrade...

BetonEE by Explorer
  • 799 Views
  • 5 replies
  • 0 Helpful

Plan removed from Watch by EE

Morning all. Dies anyone know why EE would choose, after approximately 4 phone calls and over 12 hours in chat conversations, which finally got a brand new phone SIM working with the right number and then the Watch connected to cellular, to then a da...

trial812 by Established Contributor
  • 504 Views
  • 8 replies
  • 1 Helpful

Porting Question

I got this email from EE yesterday at 9am after requesting my old number moves to their new sim. I have that sim. I am struggling to understand the 2 pieces of contradictory information. "On the day you will get two text messages:Firstly, we'll let y...

Hello my sim got bo service

Hello i have purchased a sim card about 6 months ago or maybe a year ago but its been no service for a while now what can i do to fix it  This is my number ‪************   [Mod edit: Please do not share personal details as your posts are visible to t...

Bringing old number ovber to EE

I have a PAC no from my previous provider but when I click the link re bringing it over to EE I just get sent to this community. How do I give EE my PAC code and bring my oldf number over to EE?

Resolved! Sim has not arrived

I ordered a new sim on 16-07-2024 it said it would arrive in 2 days it has still not arrived my my home address. As I am travelling I cannot contact EE. How can I get my new sim Thanks Paul

pfhoult by Investigator
  • 391 Views
  • 3 replies
  • 1 Helpful