SIM cards & Porting

Resolved! Texting 85075

Hi, After hearing on the news about texting 85075 to find out how long you have left on your contract I did so only to receive a text message saying how much I will be charged in my final bill (it said over £300). I don't want to leave, I just wanted...

Re: Number port complete but not working

Same problem. However, in addition I have not inserted one sim yet but BT have disconnected the number. 4 lines and no-one can make or receive a call to any number. How do we contact support services?

iPad with no qr code for esim

Hii recent;y upgraded and received a new iPad and the invoice stated a eSIM, however during the upgrade (via phone call) I didn’t receive a confirmation or QR code for the eSIM. The set up like on the website wants to send a code my iPad doesn’t rece...

Resolved! New SIM-only plan

I'm looking to change my SIM-only plan to a new one, but would like to keep my current mobile number. Will it automatically transfer, or is it a more complicated procedure?

eSIM

I recently changed over from Samsung to iPhone. I’ve had this phone for 2 months now. I’m paying my contract also my eSIM. recently my phone will not let me call people and constantly says I have no service no matter where I go. is there any way to c...

Resolved! New Phone-

Family member is currently with02 and contract ending soon and wants a new iphone 12. I am with EE so how easy is it to change from 02 to EE. One option is to purchase the phone up front and contract on SIM only. Can she keep her existing phone No...

Re: No connection after phone number port

We've had exactly the same issue.Had an O2 contract that we wanted to port the number to. The EE signup website suggested we use an e-sim on the phone for the temporary number. We had a message from EE saying the port was underway, and now when you ...

Resolved! Unable to activate eSIM because I can't receive the activation message?

What nonsense is this?My phone died, so I want to swap my eSIM to a spare device. But to do that, I need a code. Which is sent to - my eSIM. Which I can't activate. Because I need that code. Phoned 150. The only option? Go to an EE store, get a new p...

Nothing works since moving to EE from BT

Since BT persuaded us to move our mobiles from BT to EE we have had nothing but trouble. No signal. The BT and the EE App don’t work. My bill is far higher! My internet is always buffering in movies now! I wish I had never moved, this is rubbish!

New sim not working

So lost phone and got a new sim, number shows as 00000000000 and will not work. If I try to make a call I get "not registered on network"Any help would be appreciated.

SIM cards & Porting

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