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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Buying eSIM from abroad

Moving to England from the US in several weeks. Looking for guidance on the best eSIM plan to get; I already have an unlocked iPhone. Was hoping to do a joint plan with my partner but not seeing any options for non-individual plans? I don't care much...

SIM card

Hi all I need help with something my SIM card is up to date but I’m not receiving any calls or texts or anything like nothing is coming threw to my phone any idea what’s causing this?

Lewis_34 by • Visitor
  • 252 Views
  • 1 replies
  • 0 Helpful

Switching a SIM card to a new phone

I have just bought a Galaxy S23 & switched my existing EE Sim from an old Galaxy phone.  All ok except I cannot access phone network. I get a message saying "Not registered on the Network". How do I solve this? 

Resolved! Texting 85075

Hi, After hearing on the news about texting 85075 to find out how long you have left on your contract I did so only to receive a text message saying how much I will be charged in my final bill (it said over £300). I don't want to leave, I just wanted...

AlilouM by • Visitor
  • 1452 Views
  • 3 replies
  • 1 Helpful

Re: Number port complete but not working

Same problem. However, in addition I have  not inserted one sim yet but BT have disconnected the number. 4 lines and no-one can make or receive a call to any number. How do we contact support services?

MDYapton by • Investigator
  • 905 Views
  • 15 replies
  • 2 Helpful

iPad with no qr code for esim

Hii recent;y upgraded and received a new iPad and the invoice stated a eSIM, however during the upgrade (via phone call) I didn’t receive a confirmation or QR code for the eSIM. The set up like on the website wants to send a code my iPad doesn’t rece...

2HH by • Visitor
  • 483 Views
  • 1 replies
  • 1 Helpful

Resolved! New SIM-only plan

I'm looking to change my SIM-only plan to a new one, but would like to keep my current mobile number. Will it automatically transfer, or is it a more complicated procedure?

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