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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Urgent Help Needed with Number Reactivation

Dear EE Community,I am urgently seeking help regarding my mobile number, which I obtained through CTExcel—an MVNO (Mobile Virtual Network Operator) partnering with EE. The SIM card shows the EE network. Since this was my first time using CTExcel, I w...

josh9527 by • Visitor
  • 876 Views
  • 2 replies
  • 1 Helpful

Resolved! Help please - contacting EE

Hi there, I am writing here as there is no other way to contact EE. I am calling from my Three phone trying to discuss switching my contract to EE. I'd like to clarify a few things before I buy as it is a business contract and needs international roa...

iPad Air M2 mobile data issue

Hii have just purchased 2 iPad Air M2. I’ve been sent physical sims but the device is eSIM only. EE have sent replacement eSIM however to activate they are still sending a pin to the number which doesn’t have service. What can I do?? 

Robinsonboy1 by • Established Contributor
  • 1225 Views
  • 9 replies
  • 0 Helpful

SIM Card

Hi it saying on my EE account regarding a SIM card, I haven’t received a SIM card, I was trying to order one today on my account and it won’t let me. Can someone look into this please. Thanks, Janet. Mod edit - Full name removed

Inactive sim

hello, i bought new phone from EE and wanted to transfer the datas from my old phone but it was failed, now i can’t use my sim card in any of my phones, what should i do? thanks for your help

Number porting

I have a contract on O2 and am looking to move to a sim only contract from EE, am i able to port my O2 number over to the EE sim only contract?

Resolved! Can i access my texts on an old pay monthly sim

Hi, I had 2 sim cards on my pay monthly plan. One of which is still in use and the other was stopped approx 12months ago. I am currently having issues with an apple device and the text needs to be sent to that number. Is there any way I can access th...

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