SIM cards & Porting

Resolved! PUK Code only 7 digits

I need to unblock my sim but the PUK code showing on my account is only 7 digits - the phone will not accept that, says 8 or more are required. Help, please!

Recycling

Hello, how long before EE recycles a number? My phone number is currently deactivated which I am trying to sort, but it is currently on a contract. In any case, how long before a "cancelled" number can be assigned to another person? I need to make su...

Port

How I can port my three number in EE

Re: I want to change my network from Lebara to EE. How can I start

I want change my lebara sim into ee sim

Resolved! Esim

Hello I have bought sim plan from ee which I keeping my original number from previous provider. Would be possible to get Esim details of new contract without waiting for physical card.

TRANSFER OF A PHONE NUMBER

Not sure if this is the right forum, please an Admin move if I'm in the wrong one. I have (had) a iphone, with o2 (I just transfered number to EE) I have another phone, google pixel with EE Hospitals Doctors have my old phone, so wanted to keep the...

Resolved! Re: I lost my sim card

I want new sim card

No service on EE sim

I’ve just upgraded my phone from the I phone 14 to the iPhone 16 pro I’ve done what I believe needed to be done but now I have no service. I used the same sim from my I phone 14, but it doesn’t work on my new upgrade. I haven’t received a new sim wit...

Resolved! Change from EE

Can I have a code please then I can keep the same Mobile Number. I have been with EE a long time, but I now wish to change. Many thanks Carole.

5GSA iPhone 16 Pro Max

I’ve got a 16 Pro Max, on a plan purchased in September 2024 (after the 5GSA was cited as supported) and can’t enable it on my device. The iPhone says the sim is not supported and to contact EE. EE wants to shift me to a eSIM, but I’m not too confide...