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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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14 day cooling off period

Hi everyone,I requested a PAC yesterday as I want to cancel my SIM only plan during the 14 day cooling off period. I was given a PAC over the phone, and got a text saying I owe £503.47. I mentioned this to the EE rep and they said not to worry as I w...

Resolved! Number not transferred

Hi I changed fro 3 to EE last week but my number is still with3. I have gave EE the PAC number do I get a new SIM from EE? Or do I carry on with the old 3 card

Sarah484 by • Explorer
  • 435 Views
  • 5 replies
  • 3 Helpful

SIM card issues

I’ve had this SIM card for a couple years now. 3 days ago I dropped my phone and it showed "NO SIM" I restarted my phone and it fixed itself instantly. A few hours after it was back up and running it said it again, I’ve restarted my phone, took the S...

SIM Only upgrade - Start time in the past

Hi - my contract ended a year ago and has been in tick over since then. I have just done a sim only upgrade, and the start time is in the past according to the email - it hasn't updated on My EE yet, so I don't really know what to do. When would a pl...

Where’s my “eSIM”

im (was) a lifetime 02 customer of 35+ years.i think I’ve made a mistake switching to ee.ordered a ee eSIM pay monthly contract, got an email saying my package will turn up 1-2 days..eh I’ve ordered an eSIM, so waited and nothing turned up, called CS...

Ipod by • Investigator
  • 798 Views
  • 12 replies
  • 0 Helpful

sim c

my dad used to pay for my phone bill however now i do not talk to him so i need to purchase a new sim card but i also want to keep my phone number, how do i do this? 

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