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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM problem

Hey,   I have the same problem. Converted DIM to eSIM. Couldn’t receive or do phone calls. then I was advised by EE staff in the shop to order a physical SIM card and the problem still exists. Npw I can’t convert the new SIM card to eSIM without a ba...

ND75 by • Investigator
  • 1008 Views
  • 9 replies
  • 3 Helpful

Joined EE, no sim received and going on holiday!

Hi I’m getting in a pickle. I’ve tried customer services but they couldn’t help. Ordered new sim only on Friday. I added my PAC code to the order as  leaving Vodafone. It said a switch would take 1-3 working days. Email confirmation said 1 day for nu...

Mummy83 by • Visitor
  • 497 Views
  • 2 replies
  • 3 Helpful

Resolved! Sim is not provisioned for voice

I ordered a new sim and is not working it tells me "sim is not provisioned for voice" so what should I do? I try to contact ee but the only way is by calling or ms them to different numbers, how to call them if my sim is not working, I'm not a magici...

todoran by • Investigator
  • 1172 Views
  • 6 replies
  • 6 Helpful

Resolved! Pac Code

HelloIs there a way i can get a PAX code without calling EE direct , app does.not.work ,no online chat.available , just need a PAC code  Thanks 

Hippy by • Established Contributor
  • 551 Views
  • 1 replies
  • 1 Helpful

Resolved! Old number, new sim

Just got a set of four new SIM cards, one for each member of the family. We each want to keep our current numbers. If I put any of the sims into any of the phones will the setups include reallocation of the numbers regardless? There’s no info include...

Porting not completed after 4 days

HiI transferred my no from 3 to EE and gave POC code to EE customer service over the phone before 5.30pm on 13 Nov 2024 but unfortunately it is not completed yet. I am so disappointed as I have small business contract with EE and all my business dema...

Bill934 by • Investigator
  • 729 Views
  • 5 replies
  • 2 Helpful

No internet access

Since having a new SIM card in November I have been unable to get internet access outside my house. What can I do?

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