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eSIM Activation Request – SIM Only Plan

Ozi1
Visitor

Dear EE Support,

 

I recently ordered a SIM Only plan from EE and provided a PAC code to transfer my existing number. The order was confirmed on 8 May 2025, but I have not yet received a physical SIM card.

Since I am using a phone that supports eSIM, I would prefer to activate the plan using eSIM instead of waiting for delivery. Could you please help me activate the eSIM or provide a QR code?

Thank you for your assistance.

Kind regards,

Ozan Toprak

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Ozi1  SIM cards are sent out 2nd class Royal Mail and this isn’t customer support it’s a public forum so no one here can help you setup the eSIM.   You need to speak with customer support to see if they can help.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Ozi1  SIM cards are sent out 2nd class Royal Mail and this isn’t customer support it’s a public forum so no one here can help you setup the eSIM.   You need to speak with customer support to see if they can help.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.