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Keep old number

Clintv59
Visitor

Just joined EE but want to keep my old number from previous provider what do I need to do?

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

@Clintv59 : Get your PAC from your current network & once you've got your EE SIM give the PAC to EE using Fill out this quick form to transfer your number .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

@Clintv59 : Get your PAC from your current network & once you've got your EE SIM give the PAC to EE using Fill out this quick form to transfer your number .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Suzy1234
Visitor

I’ve tried this half a dozen times online and keeps coming up with ERROR TRY AGAIN. Tried texting 150 and no option for keeping my old number comes up. What am I supposed to do 🙄

Katie_B
EE Community Support Team

Hello @Suzy1234

Thanks for coming here. 

If you are seeing an error when completing the online form then please give us a call on 150. 

Our customer care team will be happy to process your number port request. 

Katie