Keep old number
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08-12-2023 08:37 PM
Just joined EE but want to keep my old number from previous provider what do I need to do?
Solved! See the answer below or view the solution in context.
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08-12-2023 09:02 PM
@Clintv59 : Get your PAC from your current network & once you've got your EE SIM give the PAC to EE using Fill out this quick form to transfer your number .
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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08-12-2023 09:02 PM
@Clintv59 : Get your PAC from your current network & once you've got your EE SIM give the PAC to EE using Fill out this quick form to transfer your number .
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-02-2024 04:02 PM
I’ve tried this half a dozen times online and keeps coming up with ERROR TRY AGAIN. Tried texting 150 and no option for keeping my old number comes up. What am I supposed to do 🙄
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26-02-2024 08:08 AM
Hello @Suzy1234.
Thanks for coming here.
If you are seeing an error when completing the online form then please give us a call on 150.
Our customer care team will be happy to process your number port request.
Katie
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15-05-2024 07:54 PM
Yes please
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16-05-2024 07:23 AM
Hi @zangana
Would you like to transfer your number from another network?
If so, do you have the PAC?
Leanne 🙂
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25-07-2024 08:31 PM
Hi want to change my number to
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26-07-2024 07:41 AM
Hello @Si76.
Thanks for coming here.
If you would like to change your mobile number please give us a call on 150.
Katie
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09-10-2024 02:09 PM
No, nor my mobile with giffgaff sim inside. Can i still obtain a PUK number 2 keep my old mobile number?
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09-10-2024 03:48 PM
@maidlow19
You'll need a PAC from your previous network to transfer your number to EE.
The easiest way to obtain a PAC from any network is by texting PAC to 65075 using the old SIM card.
Once you have received your PAC code you can go to our Transfer my number to EE page (follow step 4) to submit your PAC code using our online form.
Ali
