Unlock SIM Card

spasova
Explorer

Hello, how can I unlock my SIM card? Thank you.

3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

@spasova , do you mean you have put your pin in three times and it did not work and now you need the PUK code? If so, you can log into your account and find it there.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

@spasova : Do you want to:

  • Unlock your phone & use it on other networks (PAC)? OR
  • Unblock your SIM after trying too many incorrect PINs (PUK)?
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Peter_W
EE Community Support Team

Good afternoon @spasova 

Welcome to the EE Community 😊

Like @Schockwave mentioned, if you've locked your SIM and require a PUK code, you can find this through the EE app or website.

Just check out our help page here for all of the details you need!

Peter