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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New customrr Esim delivery

I placed an order for an eSIM. I got welcome messages and direct debit confirmation. Will I get the option of downloading the SIM, or do I have to wait for it to arrive by post?

Dave7919 by • Visitor
  • 773 Views
  • 2 replies
  • 0 Helpful

Emergency calls only

Over the last week mine and my wife's phone keeps going to emergency calls only. The phone says no SIM. I can't phone ee so I'm left yet again with no service. It's now obviously a sim problem. 

simon242 by • Investigator
  • 2948 Views
  • 11 replies
  • 0 Helpful

Transferring sim numbers

How long does it take to transfer my old number to EE Because it’s been 2 days now I turned my phone on and off a few times and it still hasn’t changed. What should I do? 

Jahnequa by • Explorer
  • 636 Views
  • 3 replies
  • 0 Helpful

Keep old number

Hi all I've recently bought my partner a new phone on a monthly plan,she would like to keep her old number,she currently has a sim only plan,is it possible to keep the old number without having to change to a new one? Many thanks 

Daz0206 by • Visitor
  • 2528 Views
  • 2 replies
  • 1 Helpful

E sim abroad

Can anyone help. Phone damaged whilst abroad, only an e sim no physical sim in the phone. New physical sim sent to our home address, once we insert the sim into uk handset will we be able to activate our e sim via the app abroad? The physical sim wil...

Replacement sim

Lost my phone abroad so ordered a replacement sim with my same number, have placed the sim in my spare phone but doesn’t get any service. Any suggestions?

Lea95 by • Visitor
  • 553 Views
  • 2 replies
  • 1 Helpful

Can't find the eSim download link on the app

Hi All,I have recently purchased a new SIM only contract.Because my phone accepts eSims I chose that option with the hope of saving time and effort...After setting up the contract I received an email informing me to "login on our website" to please l...

Resolved! sim card order

its been three weeks since i ordered a sim card for a new contract on EE and still dont have my sim card is it possible to cancel this whole thing?

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