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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Swapping numbers

I’ve recently swapped over from Vodafone to EE, I also swapped numbers, I’m currently now not getting any texts for my original number coming through. It was only yesterday I swapped, so do I need to wait longer for this to happen or do I need to do ...

I require a 9 digit PUK code for a new account but....

My old/ soon to go out of contract sim I use In my car system is being replaced with a different sim from SKY (sorry) I need a 9 digit PUK code but EE only provide 8 any ideas? Do I add a “0” in front or?look forward to some ideas.  Thanks

jonleda by • Investigator
  • 1104 Views
  • 3 replies
  • 0 Helpful

Resolved! Ordered new sim but not delivered

Hi team ordered new sim on 27 may it’s been 6 days i have got only order confirmation mail and didn’t received any sim card and tracking details also i need sim urgently all of my works has been stopped due to this even sales team number doesn’t work...

Esim???

I bought a sim only deal 2 days ago and i went for the Esim option instead. As it stated it was instant. However i have not heard nothing since the day i purchased which was 2 days ago. The last email was to say it was processing my order. I just tho...

Resolved! Replacement sim

HiI returned from abroad and discovered the sim has gone. So I ordered a new one. It arrived, I put it in as instructed bit it won't connect to the network.

Greg365 by • Investigator
  • 813 Views
  • 7 replies
  • 0 Helpful

Mobile number issues after porting

Hi, i have an issue - my mobile number was moved from old provider (BT) to EE a week or so ago. Number ported, received confirmation etc. but whenever i send text messages, it still comes up as a EE sim card number, not my ported old number. When I c...

PAC code

I requested to cancel my contract and for a pac code. It seems I have been disconnected already without being given time to transfer my number over and unable to use my current phone. My online account isn’t showing I have any current plans with ee b...

ksuts85 by • Investigator
  • 1023 Views
  • 4 replies
  • 0 Helpful
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