SIM cards & Porting

Activating new sim

Hi, my daughter recently had her mobile stolen.we have received a new phone and sim but unfortunately the sim won’t activate.I have been online and it says to activate the sim I need the old device and sim handy to receive the activation PIN.How does...

New SIM

Just received a new Sim card put it in the phone, cut the old one up. Followed the instructions in the letter that said "If this Sim is to replace a lost, stolen or faulty one, just place it in your phone and you'll be able to use it straight away" W...

sim order

hello, I have ordered my new ee SIM card on Sunday, it said that it will arrive within 1 to 2 working days. I have already payed for it and not gotten any sms or email regarding about it again I only got my order confirmation email. Please I need it ...

eSIM download - possible scam?

On Monday I noticed on my iPhone that a new eSIM was pushed out. I tried to install it which in hindsight probably wasn’t a good idea especially as it took 24 hours to activate with the help of an agent . My question is, is it normal for an eSIM to b...

Re: esim and physical sim both no service

Yes

How do I change the number displayed when I send a text?

Hello community, I changed to EE in the Autumn. I got my PAC code and kept my original phone number. I have discovered that although people can call me on that number and text me on that number when I initiate a text exchange the number originally on...

Re: eSIM activation

Hi vxlr. Did you manage to get this sorted? If yes, how? I’m in the exact same situation (needing to transfer my number from a physical SIM to an eSIM). I won’t be back in the UK for a while yet, so I’m quite keen to do this.

Switching to eve but keeping phone number

Hi there! I’m switching from Tesco mobile to EE I’ve waited 24 hours to receive my PAC code. I am aware I need to ring EE and give my code to them to keep my old number. How long does it take for the number to go on to my new sim?

Replacement Sim not activating

Hi, I ordered a replacement SIM card as my old one failed, i put the replacement one in my phone yesterday and it’s still not activated, on the letter i received with the sim it said that i don’t need to do anything to activate it and it should work ...

Resolved! eSim

Hi! I've recently left my old provider and purchased a 12-month sim only plan with EE.The order was processed and gave me the option of a sim card or an eSim (which I'd chose) and they said would be in the confirmation email I was sent for the order...

SIM cards & Porting

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