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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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pac code problems

i cant get a pac code as my phone isnt working and i cant go to shop  this is getting ridiculous they have messed me around for 2 weeks .Surely there is some way to get pac code through email or on here i am going crazy can anyone help please.

Re: P. U k code

So I go to a tibte sim sends me a code on another device I don’t have another device and can’t call sims locked??? Very clever 

New Sim won't make or receive calls

My old number was due to port over on the 27th June. (I'd spoken to EE tech support due to an original issue and they assured me this would happen). It hasn't ported over and I am unable to make or receive calls, or send SMS messages. I can use WiFi....

Jof345 by • Visitor
  • 638 Views
  • 2 replies
  • 3 Helpful

eSim not working

Hello.I have just joined EE having switched from another Network Provider. I opted to keep my number and went through through whole process with my PAC number.I chose to have an eSim and therefore do not have a physical sim card.The eSim appears to b...

Resolved! my number was deactivated

I was not even in the country and my number was deactivated, I am now back in the UK and my number is deactivated and I have had that number for more than 5 years, and it is linked in all my accounts. please help

GABBY92 by • Visitor
  • 681 Views
  • 2 replies
  • 0 Helpful

Daughters lost number

Hi there. I’m wondering if anyone can help with this one. My daughter used to have a mobile device with an EE sim about 3 years ago.  She has recently been on a website for something which is asking for 2 step verification which is her mobile number ...

SparkyDan by • Investigator
  • 950 Views
  • 8 replies
  • 4 Helpful

Problem with transferring number

I ported my old number across when I joined EE and when I call people they see my old number - which is the one I want to keep. The problem is when I text people it shows up as the new temporary number that came with the SIM (not the number I want to...

Sim hijack

Yesterday my e-sim was hijacked. EE fraud contacted me and managed to deactivate the replacement e-sim and told me my existing sim would be reactivated within 1-2 hours. It hasn’t been. After 2 further calls to EE I’m still not on the network. I’m no...

S050403 by • Investigator
  • 1877 Views
  • 10 replies
  • 0 Helpful
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