SIM cards & Porting

Unlock SIM to use handset on a different network

I have a handset that used to have an EE SIM. I have moved to a different network and need to unlock the device. I have entered a PIN incorrectly and locked the device. I have followed the EE advice to unlock the device, which requires me to enter...

Esim isn’t giving me signal

Hi there I got a esim around two days ago now and I got told that I will get a text when ready to activate and it seemed activate instantly and to restart my phone once it’s ready since then I’ve noticed I’ve got no signal at all I’ve done forge rest...

Resolved! Transferring my old 02 number to my new EE ive got a PAC

Re: pac code

Hi Leanne,I'm in the process of transferring my existing number from Vodaphone to EE. I had an email from EE on 23/10/22 confirming my Vodaphone PAC code had been acknowledged and my existing number would be transferred to my new EE sim within 1 wor...

Number has not ported from Smarty

HiI took out a new sim only deal just before Christmas, I filled in the PAC code when completing the order. SIM card arrived 2 days ago and the number has still not ported. I put the SIM card in 2 days ago and made a call which is what the live chat ...

Upgrade to sim only-no new phone

Hi,I’ve just upgraded to a sim only plan-keeping same phone and number…will I get sent a new sim for this plan? Or does the change happen automatically thanks!

Porting number from Vodafone - can't receive calls?

Hi,I purchased an EE Sim Only deal and provided my PAC code to get my number ported over from Vodafone. The port was due to be done today, but I have not received any text/SMS messages to indicate the porting process started, is this normal?Currently...

ee sim not working on google pixel 7 phone

just received my new upgrade phone (google pixel 7) and mu ee sim won't work

Number transfer

My 02 number was supposed to transfer on Wednesday. still not happened so worried I'm paying for both. Where can I get help

Want to retain my old number but they gave me a new one.

Hi! I just switch from a different provider to EE and I asked to retain my old number. I applied online and provided my PAC number. I received my new sim today and apparently I have a new number. Does it take few days for them to process to retain m...

SIM cards & Porting

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