SIM cards & Porting

Why does manual port take so long?

Moving from BT to EE should have ported last Friday - didn’t happen, Saturday spoke to 150 who tried to contact the team but couldn’t get through so emailed on my behalf but believed I would port after the weekend- hasn’t happened yet. Spoke to 150 t...

Sim card not working

Today at 27.09 my sim card has been not working I m far from london and nead upgrade sim card by internet Mobile +xxxxxxxxxxxx Can you help me xxxxxxxxxxxxxxxxx@xxxxx.xxx [Mod edit: Please do not post personal information on the public board. Thank...

in the case of a lost phone?

Hello,Can I have (or buy?) a new phone and simcard and can I keep my former tel.no. and apps and downloads I had on the phone - i.e. do you have the information and can it be added to a new phone.

How to change 3g sim to 4 g sim?

Dear All,I still got a 3 G sim which doesnt work anymore and needs to be changed. I am outside of UK at the moment , I am going back next week. How can I change it to 4 G sim and how can I get it?

SIM card network is not allowed

Hi there, im in Bali right now, I bought a new SIM card but it doesn’t work and I see in my settings that “physical Sim card network is not allowed” how can I fix that please? thank you

New Sim, keep number

Hello, I’m changing from a pay as you go 02 sim to a EE Sim only. I would like to keep my 02 number, would this be possible? And would it mean waiting 12/24 hours for my number to change over? please let me know Thank You

Resolved! Phone number

Good afternoon all. I have recently purchased a sim only deal for my wife’s phone. Everything has gone through fine, and old number has transferred across no problem. The only thing is when I go onto settings, my phone, the number is the new SIM card...

Unable to receive incoming calls or texts since porting my number

My number was ported from vodaphone to EE on friday, other than receiving text messages directly from EE, I have not been able to receive calls or texts from anyone else ever since. Outgoing calls and data works.have contacted customer service many t...

No information regarding my SIM card

On Monday I bought a SIM only pay monthly contract. I received an email confirming my purchase and stating my old number will be transferred over, but no information about receiving a SIM card. Can I apply for an eSIM instead as I'm sure it will be q...

Lost eSim

Hi. I lost my eSim a few months ago, and I got it when I visited the UK two years ago. Just want to find out if there’s anyway of getting it replaced and posted to me. Or can I get someone to pick it up, and post it to me. Regards

SIM cards & Porting

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