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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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SIM card

Hi there my sister lost her phone , she received today a new phone with out a sim , because she works in NHS she told me to contact on her behalf Any help 

Alex4052 by • Investigator
  • 341 Views
  • 1 replies
  • 1 Helpful

Can't get a PAC code or remove add ons

I have been calling 150 daily to try and remove a roaming add on I only wanted for 1 month and to also get a PAC code so I can leave. When I try and do either of these things via text or online, I get an error message. I can't get through on 150 and ...

GemmaG1 by • Visitor
  • 567 Views
  • 1 replies
  • 2 Helpful

Why does manual port take so long?

Moving from BT to EE should have ported last Friday - didn’t happen, Saturday spoke to 150 who tried to contact the team but couldn’t get through so emailed on my behalf but believed I would port after the weekend- hasn’t happened yet. Spoke to 150 t...

Steve18o by • Explorer
  • 774 Views
  • 2 replies
  • 1 Helpful

Sim card not working

Today at 27.09 my sim card has been not working  I m far from london and nead upgrade sim card by internet  Mobile +xxxxxxxxxxxx Can you help me xxxxxxxxxxxxxxxxx@xxxxx.xxx [Mod edit: Please do not post personal information on the public board. Thank...

in the case of a lost phone?

Hello,Can I have (or buy?) a new phone and simcard and can I keep my former tel.no. and apps and downloads I had on the phone - i.e. do you have the information and can it be added to a new phone.

Xavierku by • Visitor
  • 577 Views
  • 1 replies
  • 1 Helpful

How to change 3g sim to 4 g sim?

Dear All,I still got a 3 G sim which doesnt work anymore and needs to be changed. I am outside of UK at the moment , I am going back next week. How can I change it to 4 G sim and how can I get it?

SIM card network is not allowed

Hi there, im in Bali right now, I bought a new SIM card but it doesn’t work and I see in my settings that “physical Sim card network is not allowed”  how can I fix that please? thank you 

New Sim, keep number

Hello, I’m changing from a pay as you go 02 sim to a EE Sim only. I would like to keep my 02 number, would this be possible? And would it mean waiting 12/24 hours for my number to change over? please let me know Thank You

Resolved! Phone number

Good afternoon all. I have recently purchased a sim only deal for my wife’s phone. Everything has gone through fine, and old number has transferred across no problem. The only thing is when I go onto settings, my phone, the number is the new SIM card...

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