18-01-2023 12:00 AM
I’ve been trying to port my number from three over to re but when I enter the re number I get a error saying it needs to start with 07 and it does I have tried so many times is there a fix
18-01-2023 07:52 AM
Hi @Jordzz420.
Can you check there isn't a space before the 07?
If you're still having trouble, I'd recommend getting in touch with our Customer Care team.
Jon
18-01-2023 01:57 PM
Hi Jon I tried that but couldn’t get through to anyone it’s important I get this number over as I can’t access my personal stuff without verification by sms my other sim broke that’s why I got to change
18-01-2023 03:03 PM
Thanks @Jordzz420.
Were you calling 0800 079 8586?
This would be the best number to call if you aren't currently with EE.
Jon