How do I contact EE if I have no workable sim?

DOWNIE75 · ‎17-01-2023

I've moved to EE from BT. BT have already turned off my previous SIM services. The new EE sim is showing not provisioned. I cannot active the EE sim as I am unable ro receive a text or call on either the old or new sim card. There appears to be no chat function so how do I get the new SIM card up and running bearing in mind I cannot phone 150.

XRaySpeX · ‎17-01-2023

Try calling CS on the Freephone no. in my sig. from another phone.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP