How do I contact EE if I have no workable sim?

DOWNIE75
Visitor

‎17-01-2023 01:03 PM

I've moved to EE from BT. BT have already turned off my previous SIM services. The new EE sim is showing not provisioned. I cannot active the EE sim as I am unable ro receive a text or call on either the old or new sim card. There appears to be no chat function so how do I get the new SIM card up and running bearing in mind I cannot phone 150.

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XRaySpeX
EE Community Star
EE Community Star

‎17-01-2023 01:08 PM

Try calling CS on the Freephone no. in my sig. from another phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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