Resolved! My plan is not appearing
I updraged my pay as you go sim to a sim only plan but now I can't link my product to my account on my app and it also says my account is closed on my app.. What can I do
SIM cards & Porting
The place to ask your questions about SIM cards for any device. and porting your number
Forum Posts
Resolved! I lost my sim card
I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?
Resolved! Transferring phone number to new sim
I’m currently waiting for my sim to arrive and selected the option to transfer my Sky mobile number, has this process started already or will it wait until the SIM card has arrived as I require my phone and cannot lose access due to the number transf...
Transfer from BT - which SIM is for each number
Yep - sorted by calling 150 then getting repetitive strain injury pressing endless selection numbers but eventually got there. So BT organised the porting when we transferred - but sent out 3 sims without noting which numbers they related too. Too ...
Resolved! eSim - Regular switching between phones (Android to iPhone and vice versa)
I usually have 2 phones (an Android and an iPhone), not that I use at the same time but that I switch between pretty regularly. Not daily (although that has happened) but sometimes weekly.I have resisted eSim because of fears of how they will compli...
Resolved! SIM problem
Hey, I have the same problem. Converted DIM to eSIM. Couldn’t receive or do phone calls. then I was advised by EE staff in the shop to order a physical SIM card and the problem still exists. Npw I can’t convert the new SIM card to eSIM without a ba...
Resolved! Following upgrade, neither phone (old and new) working and Apple Watch also not
Following my upgrade, neither phone is now connected to the network, and neither is my Apple Watch. I have no phone to call from. Any support is welcome!
Resolved! I have just transferred over from Three to EE and kept my old number
I have just transferred over from Three to EE and have transferred my old number. When I make & receive calls it is fine but when I send text messages it comes up with the number from the original SIM
Resolved! Calls not coming through
I've recently transferred my sky mobile number over to EE. Decided i wanted the rest of the family to transfer from Sky to EE as well. This was carried out in an EE store at the weekend (Saturday). All the numbers have been transferred over to EE as ...
SIM not working
I'm having the same issue. However it is impossible to make a phone call without my SIM working so no idea how you expect me to do that [Mod edit: Added title]
