SIM cards & Porting

New Sim not receiving code to link after moving from O2 to EE

Hi all!So I decided to switch to EE from O2 after several issues, with this I switched my number over to the new sim.I'm having issues with activating the sim/linking it to my EE app. It's working, I have data and the sim is showing up in my settings...

Resolved! No SIM

Hello I’ve just got my upgraded phone and set it all up I’ve put the sim in and it’s saying there’s no sim in it and I’m not able to call

Resolved! New SIM on old Number ?

Hi. Please can you help me. I was robbed at knifepoint on the way home this afternoon and my phone was thrown into a canal. Obviously no-one can use it now, but my mobile number was my primary contact. Is there any way I can get a new SIM with the sa...

Resolved! I haven’t received my QR code after buying an EE Tourist SIM

I haven’t received my QR code after buying an EE Tourist SIM. Could this be because I’m still in the US? I’ve been waiting for hours and still haven’t received the email.

Resolved! How do I get my PUK code when my SIM is locked?

Same problem i am flying sim card is locked and no way to get IMEI number to get PUK number so now have no phone for 1 month as i will be abroad until late january 2026, no email support is a deal breaker for me will have to look for another provider...

Resolved! Porting failed and number in the limbo

Hi all,After long time with Talkmobile, last week I decided to pass to EE. I requested the PAC and open an account with EE. Once i received the new SIM (with a temporary number), I found out that at the place where I work had not network at all, ther...

Resolved! Transferring BT family SIMs (x2) to EE

Hi, I have a BT Family SIM account with two phones that I am transferring to EE. I followed advice to register with EE and used the PAC code supplied by BT. It was the same PAC for each number. When I registered on EE, I was only given the option to ...

Resolved! My sim

Can you tell me if I’ve moved over to EE successfully as my last company has taken a full months money

Huawei Watch 5.

Hi all,I’m trying to set up a Huawei Watch 5 with eSIM functionality and want to use it independently from my phone — essentially as a standalone device for running and health tracking.I’ve seen references to EE offering a “standalone smartwatch pla...

Resolved! Pay as you go physical sim and an eSIM in another phone with the same number

Hi I have a physical sim in my phone and someone else has access to my number through an eSIM how is this done without my permission it’s a pay as you go sim

SIM cards & Porting

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