SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Error message - number does not exist

Hi, I recently ported a number to EE from another provider. The port appears t be successful, but callers ot the number often (but not always) receive an error messgae - "Number does not exist". Can anyone tell me why and how to fix?Thanks

GKeys71 by Investigator
  • 244 Views
  • 5 replies
  • 0 Helpful

New SIM contract- No signal

I received a new contract SIM only yesterday, but the signal is not working. I've done a test to see if there are any issues, but there's not. It recognises it as being an EE sim on my phone, but no matter what I do, or how long I wait...There's just...

Resolved! Help

Hi I want to switch from my contract to sim card please can u help 

Resolved! Activating eSIM stuck

iPhone 16 pro max stuck on activating eSIM screen.says “you can continue setting up you’re iPhone while your eSIM is activating.”but there’s the spinning ring at the bottom, and cannot leave that screen. Has been 20+ mins, probably longer. Anyone els...

Jamescombe by Investigator
  • 7531 Views
  • 25 replies
  • 10 Helpful

SIM Unlocked

Please I have a 4G EE mobile WiFi that comes with customized SIM card from UK. And it has expired and when I put a Nigeria SIM card on it, it shows SIM lock, what should I do to unlock it to be able to use another SIM card on it

sa_O by Visitor
  • 216 Views
  • 1 replies
  • 0 Helpful

Samsung S25 ultra

Got the Samsung S25 ultra today and took my SIM card out of S24 ultra and  placed in to S25 it's saying no SIM card detected in the S25 but works grand in the S24 any ideas what's wrong and has anyone had the same issue 

Resolved! SIM card for phone

I’m worried that if I put the SIM card iv been sent into my phone that I’ll loose my number iv had for years.they said no but I’m worried

Resolved! Phone number in About Phone is different to actual one

I’ve had my current Android phone for five years. Back then my contract was part of my BT account. Because I needed a new SIM card when it arrived the number shown in About Phone has remained different to my actual number.I’m buying a new Apple phone...

RayProud by Contributor
  • 740 Views
  • 22 replies
  • 3 Helpful