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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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E-sim not downloading

Hi there! about a week ago my phone lost all signal and was unable to function as a phone- I could connect to wifi but that was about it. My father - whose account this is, contacted EE repeatedly for help and after a few days I was sent a new handse...

Pawlik3 by • Explorer
  • 400 Views
  • 3 replies
  • 3 Helpful

Resolved! my simcard is inactive and closed

Hi all,I purchased my EE SIM card several years ago while outside the UK. I used it primarily to receive SMS, but it was deactivated about a year ago, and I haven’t received any SMS since then.Is there any way to have it reactivated?I now live in Aus...

MhdChp by • Explorer
  • 301 Views
  • 1 replies
  • 2 Helpful

Resolved! Pay monthly sin

Hi I have a pay monthly sim which I use for 6 months a year in my tp link  for camping can I pause it for 6 months to stop the payments or do I have to cancel 

Rumsb1g by • Investigator
  • 294 Views
  • 1 replies
  • 3 Helpful

Resolved! Re: I lost my sim card

hi, please i lost my sim card and i wanna same namber is us can help me because have all my things on that sim and emeil and all photo of my family kids ec.

jari by • Explorer
  • 418 Views
  • 2 replies
  • 3 Helpful

Resolved! eSIM transfer not supported, eSIM not activated

I received my iPhone 16 yesterday and have had a nightmare trying to transfer my number to new ESIM. My eSIM has not activated in the new phone and is no longer valid on my old one. I am without service on both phones and cannot get hold of any EE cu...

Cal91rob by • Visitor
  • 560 Views
  • 1 replies
  • 2 Helpful

Impossible to activate my eSIM without a phone

This is getting beyond a joke. 1. I ordered a new SIM after losing my phone - it arrives by post.2. It takes 20 minutes for customer services to activate it.3. It still doesn't work. After 20 minutes on the phone with tech support, they realise the S...

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