SIM cards & Porting

Resolved! Not receiving EE email(s) to allow linkage of eSIM to EE Account

I am a very new EE user. To summarise, this is request for advice re linking my EE eSIM to my EE account.About a month ago, in an EE store, I signed up to a monthly plan, and received an eSIM At the time of signup, I provided the relevant details, wi...

Resolved! eSIM

When transfer my old phone which had an e sim to my new phone it didn’t give me the option to transfer and now I can’t access my number as my old phone is wiped

Resolved! I have new esims QRCODE I don't know how I can activate it

Hi I have new esims QRCODE but I don't know how I can activate it

Resolved! Leaving.

I am trying to find my PAC number in order to leave EE but I can’t find it anywhere?! Why is it SO hard to leave something you’re not happy with!!!

Not getting any incoming texts after number porting from lyca

Hi I recently ported in my lyca number to EE, and since the port, i am not able to receive incoming text messages from anyone.i have tried talking to the tech support but no help. I am unable to receive OTPs and its causing a lot of distress. Any ad...

Resolved! Upgrading a data only SIM so cannot receive a confirmation PIN

As in subject, I suspect the order page is sending a confirmation PIN but to a number that I cannot see a text (the MiFi is in my brothers static)How do I get round this please?

eSim switchover has deleted my SIM phone number and I can't connect to get code

Hi, I was sent a text from EE to say switch to ESIM from my inserted SIM for better 5G experience. I went through the motions of transferring my SIM to ESIM but it has closed down my existing SIM with phone number. Now I am only able to use my phone ...

Resolved! pac codes whilst roaming on an esim

Hi,I am travelling and EE have cancelled the roam further add on. If I buy an o2 esim can I transfer the number whilst still roaming?

Replacement Sim - Ordered on Saturday 26 April 2025

Hi Everyone,I am in need of some help.Last week Saturday, I ordered a new Sim for my phone and I was told it takes up to 3 days to arrive.The problem here it is my only line that I have available for any important calls. However, this nano SIM card s...

Resolved! Change physical SIM for eSIM - How is this done, im totally baffled. Help needed

Good afternoon! I recieved a message from EE stating that I could update my physical sim to an esim. Sounds good, but I'm totally baffled and getting ready to give up.Can someone reply with the step by step method of doing the (Which buttons to click...

SIM cards & Porting

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