SIM cards & Porting

Resolved! Ordered eSIM over the phone, nothing come through

I ordered an e sim as a completely new account and on a different device (I have never used EE before). The process was lengthy but I ended up choosing an esim plan and gave my card and bank details. The person on the phone was really unclear and sai...

Resolved! Change from Vidaphone to EE, my phone number should be the same, but now withh E

Resolved! PAC code

Hello, my EE contract ended yesterday and I need to request a PAC code from EE in order to transfer my phone number to a new network. I cannot text EE to get the PAC code as my number has been cut off. Anybody have any suggestions how I could do this...

Resolved! Can we request a truly new number for free when ringing EE customer service?

I recently upgraded my phone contract and specifically asked for a new number. My reason was straightforward: my previous number had been exposed to spam calls after using it for 2FA on platforms like Twitter and InstagramHowever, on the very first d...

Resolved! How do I activate a Data SIM card in an iPad?

HiI've a data sim that I bought a while ago but I cannot remember how to activate it in my iPad.The activation process sends a passcode to the sim mobile number which I cannot receive as the sim is in an iPad.Any help appreciated.