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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Download eSIM

The email advising how to download an esim doesnt show how to download and install.  Poor by ee

Rinney6 by • Explorer
  • 453 Views
  • 2 replies
  • 1 Helpful

Resolved! Joined EE but have an iPhone Air

I signed up with EE via the website for an eSIM and it sort of implied I’d be emailed the eSIM as part of my order. However, this hasn’t happened. What’s worse, is that reading around online, it seems EE only send physical SIMs for new users, but my ...

Thespenny by • Investigator
  • 646 Views
  • 7 replies
  • 3 Helpful

Resolved! New PAC/STAC Code

I would like to request a new PAC/STAC code for my mobile number [your number] because I want to switch/cancel my service. My previous code has expired or is no longer valid. Could you please provide me with a new code as soon as possible? Thank you ...

Resolved! Reactivating a SIM

Yeah so basically, on my iphone 11 i have a physical SIM, but then i got the 16PM and got it to transfer it electronically, but i had to factory reset the phone. I deleted the eSIM just before. Now i’m back on my 11, how do i reactivate it ? so the i...

aff5n by • Investigator
  • 513 Views
  • 4 replies
  • 4 Helpful

Resolved! How long for the PAC transfer to kick in?

Yesterday at 10 am I put the new EE Sim card into my wife’s phone. I made the one call from it to my phone as instructed. It is now 07:00 am the day after (Friday) - her phone number is STILL inactive. She’s freaking out and frankly I’m beginning to ...

Resolved! Puk code

My phone is sim is locked and I don’t even know my number. My elder brother just sent me the sim and now my sim is locked with Puk code and I have 9 attempts 

Resolved! Porting from voxi to ee physical to eSIM

Hi,new to EE broadband and seen deals for sim only deals with EE. I’m thinking about switching over. My voxi sim is a physical sim but thinking about moving to eSIM. What im looking to find out is when I place the order and enter pac code etc for my ...

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