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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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SIM activated but still awaiting delivery

The sim on my EE app has activated but my SIM card hasn’t been delivered , I ordered the ward Wednesday and it said it would come in 3-5 working days . Is my SIM card being delivered today as I’m not able to log into any tracking apps 

Jadie19 by • Visitor
  • 256 Views
  • 1 replies
  • 1 Helpful

Resolved! Sims

Hi I have two sims but not sure which one is mine and which is my sons as both have my number on them 

Vic1986 by • Visitor
  • 273 Views
  • 2 replies
  • 5 Helpful

Resolved! Esim qr code

I'm upgrading from pixel 7 to 9,  both on EE. Pixel 9 says I should be able to find a qr code thats been sent to me. But don't have anything in email, text, or package phone was received in. Anything I'm missing? Thanks!

Sim transfer

Hello I’m trying to transfer my eSIM from iPhone 15 to 16 constantly getting timed out message 

Clareg80 by • Contributor
  • 283 Views
  • 1 replies
  • 2 Helpful

Resolved! my old number is not transferred

i tried to bring my number to EE but it’s not working, i used a different network provider before and tried to fill in the PAC in the online request form but it shows error

janisu by • Visitor
  • 423 Views
  • 2 replies
  • 5 Helpful

Orange Sim Card

Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...

Resolved! Sin swap

Hi i’m having issues with my sim so i bought another and wondering if i can do like a sim swap?Thanks 

Re: How to contact EE via email

Subject: Request to Cancel One SIM Card and Transfer Number Dear EE Customer Service, I ordered two SIM cards from EE today. However, I would like to keep only one of them. Initially, I intended to transfer my mobile number *********** to EE using th...

Resolved! SIM 1 not provisioned

Does anyone know how long it will take for my SIM card to be activated? The new SIM card I inserted into the Google Pixel Pro 9 isn't working. My old phone has lost connection moments after I activated the SIM card for my new phone online.

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