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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Switch provider board

Hi. I've recently switched mobile providers from EE to Vodaphone. My new phone with VP is showing as active but my EE phone is also still active. Why hasn't my switch completed and what do I need to do now? Thanks.

Di555 by • Investigator
  • 283 Views
  • 2 replies
  • 1 Helpful

Resolved! Phone with eSIM destroyed

I'm currently in California. I have an EE account with credit. The number was attached to an eSIM in a phone that was destroyed in the Eaton Fire on Jan 7th (along with my house and everything in it!).I have an unlocked phone I could attach the numbe...

sipehava by • Investigator
  • 321 Views
  • 1 replies
  • 2 Helpful

Resolved! Keeping Old number

 just bought a new phone as my old one broke and i couldnt get a PAC number but now i have managed to get my PAC number and was wondering if it was too late to keep my old number

Text and calls different numbers

Hi I ported my number on 17th  to an iPhone 16e. It took 2 attempts and now my number is correct on calls but the sim number on text! My correct number will return message failure for texts but can answer calls !

Jules2208 by • Investigator
  • 321 Views
  • 5 replies
  • 4 Helpful

Resolved! keeping old number

Hi, I spoke to EE last week about moving to EE from sky, i gave her my pac code and she sent the sim out to me which I received today 9th Jan, I have just put the sim in my phone to activate it, the only message I have had at the moment was a Hi and ...

Resolved! Leaving EE

HiIm looking to leave EE and wish to switch without phone number on my Samsung Chromebook, how do i do that? Ive already got a pac for my mobile and switched but dont need one for my Chromebook.

SR63 by • Contributor
  • 410 Views
  • 3 replies
  • 5 Helpful

Resolved! Replacement sim

Hi just after bit advice got a replacement sim in post when I got home last night,it was because I deleted my eSIM and after googling realised my old SIM card wouldn’t work again.12hrs later I’ve still not got it working,understand it says could be u...

Resolved! stolen phone

Good morning, My phone had been stolen while in London (snached out my hands ) Can i please get a new sim ordered to my adress asap as well as my i phone 15 being fully blocked is there anything you are able to help me out with by getting a new phone...

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