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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Deactivated sim?

I recently got a iPhone 17 which when transferring over asked if I wanted to do it as an e-sim which have never had before. I did this and it’s working great. I then traded in my old phone to Apple but have realised I left the physical SIM card in it...

CEMH by • Visitor
  • 453 Views
  • 1 replies
  • 2 Helpful

Resolved! Re: Live chat

“I want to reactivate my old SIM number. I understand there may be an outstanding balance and I’m willing to pay it soon

Rahii by • Visitor
  • 361 Views
  • 2 replies
  • 1 Helpful

Esim

Hi I deleted my eSIM last week by accident when I was in Spain now I m back in uk can I get eSIM back please 

Resolved! Upgrading a data sim to a phone sim only

Hi,I want to upgrade my data sim only plan to a phone sim only plan, but the only option I am getting online is to upgrade to another data plan.Does anyone know how I can do this please?

Sivi36 by • Explorer
  • 405 Views
  • 2 replies
  • 3 Helpful

Sim only order

Someone help a applyed for a sim only yesterday a got a email saying successful order with a reference xko but not getting eny other email about delivery date or nothing does it mean all get it and a been accepted or not ?

MRTEE25 by • Visitor
  • 334 Views
  • 1 replies
  • 2 Helpful

Resolved! Sim Card Replacement not received

I ordered a Sim Card Replacement on 21 Sep and received EE email and texts messages that it was on its way and what to do to activate but did not received any tracking or reference number from either EE or Royal Mail. I contacted customer services on...

gilda2 by • Explorer
  • 559 Views
  • 3 replies
  • 1 Helpful

Resolved! Phone number porting

I recently transferred to EE from Tesco Mobile and am wanting to keep my original phone number. I’ve gone through the porting process and sent the PAC code which I’ve seen usually takes around 24-48 hours to process, however I received a text from 15...

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