Forum Posts

Resolved! Security

Hey everyone i was wondering if anyone has received a phone asking about sending them a new sim card to update old one as it's not compatible with the new BT Internet EE collaboration. Just call was from a mobile number and sounded like an Indian cal...

Resolved! Old number not transferred properly

I got my new sim and sent the pac code across and my old number has been transferred. I've restarted my phone as instructed and when I check the number for my phone its my old number which is what I want it to be. People can contact me using my numbe...

Sam19932 by Investigator
  • 367 Views
  • 5 replies
  • 5 Helpful

Resolved! sim card not activated

hello. i bought a new sim card on a sim only day yesterday. the sim card has been in my phone for nearly 24 hours and still hasn’t come on. what can i do 

lost my number

I've lost my number which I had since 1996 when Orange first started in UK, Sheffield. This number is vital to me for banking or other times that sites want to confirm my ID. Your website doesn't work, even when I use my UK VPN, the site has always b...

Ash741 by Investigator
  • 374 Views
  • 8 replies
  • 5 Helpful

SIM card not working

No I have used my sim with my new phone in uk 1 day but when I got eSIM I try to access my phone massage in ee but can’t access the sim 

Mkas by Investigator
  • 243 Views
  • 2 replies
  • 3 Helpful

No SIM message

My iPhone shows a ‘No SIM’ message. I’ve tried restart, cleaning the SIM card etc, but they don’t work.. My phone won’t let me dial or text out. It also won’t let me receive phone calls, but sends the caller straight to answerphone. I am currently in...