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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! How do I get live chat support

Hi, Ported my number from sky today can text but can’t make or receive calls. Do you know how I contact support? I texted 150 and they are going to call me back (which is not possible)  or the app asks me to call them (which is inot possible) . Have ...

Resolved! Changing from Three to EE number

Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...

jmdidit by • Visitor
  • 12622 Views
  • 7 replies
  • 3 Helpful

No signal

One week ago I changed from O2 to EE. I have had my SIM card for 3 days, but today I have no signal whatsoever. I can’t phone anyone and no one can phone me. I live in Lincoln UK.  Can anyone advise please?

Port Forwarding

Evening all, I have been advised to forward my ports in relation to a Eufy Homebase 2 to establish a better connection with the Eufy doorbell.I was advised to change to the belowTCP port 80, 443 and UDP port 65535.Can anyone advise how I change to th...

CraigB22 by • Contributor
  • 376 Views
  • 1 replies
  • 0 Helpful

Resolved! Recycled phone number

Hi, Ive just been logged out of whatsapp, as i was using an old number for my whatsapp account i cant receive the 6 digit code to log back in. I still have the sim card, but Ive just found out that EE can recycle numbers so its being sent to someone ...

JakeT93 by • Explorer
  • 383 Views
  • 3 replies
  • 4 Helpful

Resolved! Esim

So I've received the new Samsung s25 ultra yesterday but I'm not sure how to activate the esim. I haven't got a qr code and the email tells me to go onto the website but there isn't a link for the esim just a widget to link a device which I can't do ...

Can't access old phone number

Hi, a little while ago I switched numbers with EE and I now have a new number, but that old number had the 2fa for my email account and it is not letting me in to verify my identity, what should I do? I need access to my old number. 

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