24-10-2025 07:24 PM
Yeah so basically, on my iphone 11 i have a physical SIM, but then i got the 16PM and got it to transfer it electronically, but i had to factory reset the phone. I deleted the eSIM just before. Now i’m back on my 11, how do i reactivate it ? so the iphone 16pm is gone and the 11 is still with me with the physical SIM inside, tried doing the eSIM transfer on the app but it says it sends a code to the number, but the number is not valid on any phone currently..
Solved! See the answer below or view the solution in context.
24-10-2025 07:32 PM
See the advice here on obtaining a replacement SIM in the case of deletion: https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap
24-10-2025 07:30 PM
@aff5n you have to request a replacement sim. The one you have is bin fodder after you requested it to be changed to the eSIM .
24-10-2025 07:32 PM
See the advice here on obtaining a replacement SIM in the case of deletion: https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap
24-10-2025 07:58 PM
would the replacement SIM have the same number as my current one ?
24-10-2025 08:10 PM
A replacement SIM maintains your same number yes.
Follow the link in my reply above for instructions on how to obtain one.