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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Number Porting

I ordered a new SIM on Friday and gave my PAC (from BT) at the time of placing the order.  I received the new SIM on Monday but have only just put it into my phone.  How long does it normally take for the porting process?  I've not had any SMS to con...

Alexand4 by • Visitor
  • 385 Views
  • 1 replies
  • 1 Helpful

Resolved! Replacement Sim Card

I ordered a new sim card last week after losing my phone 2 weeks ago.I went to a store yesterday to check that the order was placed properly and will be sent. They couldn't help and couldn't order one.Now today I tried the online help chat who told m...

Gulfy by • Investigator
  • 701 Views
  • 5 replies
  • 0 Helpful

Resolved! Old sim number in About phone settings years after porting

Moved from Lycamobile to EE years ago, ported the number and everything was working fine. It still works fine like getting text messages to my number etc.However, I ordered a 2nd EE sim to have two, put the second one in and when I launched the phone...

d62vm by • Visitor
  • 3866 Views
  • 4 replies
  • 2 Helpful

Resolved! New sim contract

hey, so my old sim only contract has just expired, my plan was to head to my local EE store but plans unfortunately fell through, I have looked online at the closest to what I’ve had for the last two years, but does ordering online render my current ...

Number Transfer

Have transferred number to EE and all appears to be ok but when I send texts these show the temporary number provided with new sim. Have turned phone off and on again but still persists. Is there an easy fix?

MJT5 by • Explorer
  • 415 Views
  • 3 replies
  • 1 Helpful

Resolved! obtaining a pac code that hasn't already expired

I am moving from EE - long story.  I requested a pac code.  Put the new sim in my phone entered the information and says 'pac code expired or incorrect'.  I spend 20 minutes on the phone to an EE advisor to be told 'it should work now'  I have tried ...

Resolved! any idea what to do to get my problem solved

i’m not sure if i have come to the right place to ask about the situation but i just wanted to see if anyone could help me out with a way i can solve my problems what happened i have a contract that had just expired and i was getting a upgrade so i t...

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