SIM cards & Porting

can't make or receive calls

Hi. My mum has a similar problem. She can't make or receive calls but can send and receive texts. When she makes a call it says she's dialled the wrong number, no matter who she phones, can't even call 150, and when someone calls her they say it's e...

Resolved! Getting a number either released from EE or reactivated

Another strange one from me... So I'm trying to get a number back that I had disconnected last year (won't bore you with the rational)Here's where it gets complicated...- The number itself was originally Vodafone (07788 xxxxxx)- I ported it across fr...

Add new SIM to account

Hi, I have bought a new physical EE PAYG SIM card which I want to add to my existing EE account. I want to activate it online, but I am not replacing any of my existing phone numbers - it is an extra line on my account. Is there a simple way to do th...

New sim card required urgently due to lost phone

I am switching to a different phone due to a lost phone/sim card, I have tried to order a physical sim online but order has not gone through. I am have tried to do the esim via the QR code but this does not work, stuck in activating. I am unable to c...

Port In Dates

HiAs per subject title, when is the last date before Christmas 2024 that I can port in my mobile mumber.If it happens after Christmas, then I will have to pay for another month

Two phones, one number?

I've had a phone on contract for the past year and still have another year to go, but I also added an S24 ultra to my account, now I have two phones with active contracts. Is there any way to use the phone number from my original phone across both ph...

Help

I need help.I changed over to EE from Vodafone last month. Firstly, my QR code would not work and I then found out I was not on the correct contract. I was then sent a physical sim on a new plan (with the extras I required). In addition, I wanted to ...

Sim not provisonised

Hi all. I have just taken a new contract out to place into a new unlocked phone. I was sent an esim but it was not compatible with the phone so I got in touch with EE and they sent me a replacement nano sim. When I put the nano sim into the phone it ...

Leaving EE PAC Number

I'm trying to get a PAC number from EE but going round in circles, I can't do this from the website, it says the service is not available at the moment. I've tried to text PAC but it says that this is not available due to my account status and tells...

Calls being diverted to ee, no texts received

3 months ago I ported my phone number to vodaphone, stayed with them for 30 days before porting my number over to id mobile. My problems are, I can only receive calls from three mobile networks, such as id mobile. All other calls are being informed I...

SIM cards & Porting

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