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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! iPad Data plan

Hello I have and IPad Air that eSIM only.i contacted EE and want £15 a month for 5gb data a month which I thought is excessive as I am a light user.I have seen in shops a preloaded EE sim with 120gb for around £45 however that’s a physical sim. But i...

AliG79 by • Visitor
  • 466 Views
  • 1 replies
  • 1 Helpful

Resolved! New Sim

So i got a replacement sim because my old sim was transferred electronically and deactivated my old sim, so i bought a new sim and it’s just arrived. it says on the package, that if it’s to replace a faulty SIM, just put it in and  it should work as ...

aff5n by • Investigator
  • 429 Views
  • 3 replies
  • 2 Helpful

Resolved! Download eSIM

The email advising how to download an esim doesnt show how to download and install.  Poor by ee

Rinney6 by • Explorer
  • 570 Views
  • 2 replies
  • 1 Helpful

Resolved! Joined EE but have an iPhone Air

I signed up with EE via the website for an eSIM and it sort of implied I’d be emailed the eSIM as part of my order. However, this hasn’t happened. What’s worse, is that reading around online, it seems EE only send physical SIMs for new users, but my ...

Thespenny by • Investigator
  • 714 Views
  • 7 replies
  • 3 Helpful

Resolved! New PAC/STAC Code

I would like to request a new PAC/STAC code for my mobile number [your number] because I want to switch/cancel my service. My previous code has expired or is no longer valid. Could you please provide me with a new code as soon as possible? Thank you ...

Resolved! Reactivating a SIM

Yeah so basically, on my iphone 11 i have a physical SIM, but then i got the 16PM and got it to transfer it electronically, but i had to factory reset the phone. I deleted the eSIM just before. Now i’m back on my 11, how do i reactivate it ? so the i...

aff5n by • Investigator
  • 618 Views
  • 4 replies
  • 4 Helpful

Resolved! How long for the PAC transfer to kick in?

Yesterday at 10 am I put the new EE Sim card into my wife’s phone. I made the one call from it to my phone as instructed. It is now 07:00 am the day after (Friday) - her phone number is STILL inactive. She’s freaking out and frankly I’m beginning to ...

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