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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM Upgrade

I have recently transferred from BT, both broadband and Sims. I was given an unlimited 'all rounder' SIM at £21 per month and was told, incorrectly, that I could add TNT Sport free of charge. I have given up hope of having the £20 sport charge remove...

CharEd by • Explorer
  • 347 Views
  • 3 replies
  • 3 Helpful

Resolved! Transfer my old phone number

Hi there,i’ve just put my new eeSIM card and text port to 150 from my new Sim however I didn’t get response from it. I also visited the ee.co.uk/porting website to fill out the form but apparently there’s technical issues. what do I do? 

Hg34 by • Visitor
  • 265 Views
  • 1 replies
  • 2 Helpful

Resolved! e Sim in iPhone 16pro max

I have a new phone and used an e sim in my old one which didn't work in the new one. CS advised to order a physical SIM which has arrived but it doesn't show me how to change it to an e sim. Anyone know how to do this please?

Resolved! SIM card when travelling

Hello,I have a pay monthly contact for my phone and sim but I am currently travelling so will be using local SIM cards/E-sims for 6 months. If I am not using my Primary Sim, will be SIM card be deactivated when I get home or am I okay? Monthly paymen...

Cant activate esim

So I transferred esims between phone and it said nothing about needing to keep the original number to activate it after, not knowing I deleted the number off the phone A  as I thought that would be the reason the sim card was not activating on Phone ...

ser_dro by • Visitor
  • 358 Views
  • 1 replies
  • 0 Helpful

Porting old number issue

Hello everyone I have transferred over to EE from Lyca. EE sent me a new sim. I followed all the porting steps and entered the PAC code from Lyca etc. I was told the port would take place on the 2nd, but I haven’t had a text yet to confirm it has hap...

LauraWWW by • Visitor
  • 241 Views
  • 2 replies
  • 2 Helpful

Resolved! Extra SIMS

I'm on a SIM only plan. Is it possible to get extra SIMS for friends or family? Preference would be ones that are totally separate from my account, i.e. Spare SIMS a friend or family member could then set up and pay their own way. But I would accept ...

LadyP91 by • Explorer
  • 314 Views
  • 5 replies
  • 4 Helpful
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