28-03-2025
09:10 PM
- last edited on
29-03-2025
10:34 AM
by
DanielPA
Having the same issue. Not had any text to say porting has begun. My old number is still attached to my old phone.
29-03-2025 09:24 AM
Hi @Magsward62 and @cmpickstock I'd recommend speaking to one of our customer service guides so that they can take a look into your account and give you an update on your porting request.
You can find a link to our Contact Us page here
Chris S
29-03-2025 09:52 AM
Post moved to a new thread.
A port-in is normally actioned the working day following your PAC being submitted. When exactly did you submit your PAC - EE-CS, with account access, are on 150.