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Unable to receive text messages pAYg number ported from three

Chaudry-Ali
Visitor

Hi i am unable to receive any messages ive ported my number from three network one month ago it has been successfully ported and now i was trying to receive an otp but realised i am unable to receive any messages i am using iphone 16 pro max and have two sims ive tried to check my messages settings but couldn’t figure out anything. I have recently toped up my account in case its due to credit but still no luck i would really appreciate any help as i need urgent help on this please

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Were you able to receive texts prior to porting-in?

If you text your own number, do you receive it? If you text NUMBER to 150, do you receive the expected response?

Do you have any issues with incoming calls?