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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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PAC code required

Hello and good morning. After deciding that signals (be it 5G and call) with EE is generally rather poor here at Folkestone harbour, and since I was still within the cooling off period after signing on with EE (18th June), I requested a PAC code to b...

idj20 by • Investigator
  • 902 Views
  • 11 replies
  • 5 Helpful

Resolved! eSIM

Someone has ordered a replacement eSIM on my EE account, any numbers for me to contact out of hours? My phone has been cut off due to whatever has happened so I cannot call or text from my phone! Not sure if a scam person called me or if it was EE! 

JP1357 by • Visitor
  • 444 Views
  • 2 replies
  • 2 Helpful

Pac code

expired today apparently but when texting again i get the same code. tried online on ee website, same pac code is given which isn't working. what's next?

SIM Card Activation

'm getting a bit desperate to say the least! I have just put a replacement PAYG SIM card into my iphone 16 and nothing works. I have no mobile connection to the network at all. I can connect though to my wifi at home. We have no landline since it was...

JC0011 by • Visitor
  • 506 Views
  • 2 replies
  • 3 Helpful

Unable to track order made 5 days ago...

I signed up for a new SIM-only deal five days ago, and I've had no update on the delivery.I've tried to track the delivery using the reference number and email that I received the confirmation receipt to receiving an error message "Oops! Your trackin...

Resolved! Transfer of the number from EE to EE.

I would like to transfer my number to the second SIM card. Namely, I do not want to pay 14 pounds a month I would like to have a SIM card service with a payment of £ 10. I am not interested in any other, but I want to keep my old number and go to the...

Kasia68 by • Explorer
  • 498 Views
  • 2 replies
  • 2 Helpful

Resolved! Forgot to enter pac code

I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?

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