SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! New to EE

Hi, I start a new contract with EE and I requested to keep my old phone number from O2. On my contract I have an eSim with an EE phone number.I provided the PAC number.When the old number will be transferred to my EE account?At this time I have two a...

AdrianUK by • Investigator
  • 1092 Views
  • 7 replies
  • 3 Helpful

Resolved! Transferring phone number to new sim

I’m currently waiting for my sim to arrive and selected the option to transfer my Sky mobile number, has this process started already or will it wait until the SIM card has arrived as I require my phone and cannot lose access due to the number transf...

SI85 by • Investigator
  • 1352 Views
  • 7 replies
  • 5 Helpful

Phone number about to be cancelled

I moved over to EE a month ago on a monthly rolling contract. It is a sim only plan.  I have received a message in my settings to say that the number is registered to my apple account but not associated with the phone and that the number is about to ...

Kate1610 by • Investigator
  • 749 Views
  • 5 replies
  • 2 Helpful

Resolved! My plan is not appearing

I updraged my pay as you go sim to a sim only plan but now I can't link my product to my account on my app and it also says my account is closed on my app.. What can I do

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Jagrahi by • Visitor
  • 459 Views
  • 1 replies
  • 4 Helpful

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by • Investigator
  • 31898 Views
  • 32 replies
  • 17 Helpful

Transfer from BT - which SIM is for each number

Yep - sorted by calling 150 then getting repetitive strain injury pressing endless selection numbers but eventually got there.  So BT organised the porting when we transferred - but sent out 3 sims without noting which numbers they related too.  Too ...

Resolved! SIM problem

Hey,   I have the same problem. Converted DIM to eSIM. Couldn’t receive or do phone calls. then I was advised by EE staff in the shop to order a physical SIM card and the problem still exists. Npw I can’t convert the new SIM card to eSIM without a ba...

ND75 by • Investigator
  • 2090 Views
  • 10 replies
  • 3 Helpful