SIM cards & Porting

Resolved! Transfer Lebara sim number to ee sim

How to change old sim to ee sim

Resolved! Port in

I currently have a broadband account with EE and would like to switch my mobile service over to EE as well. Could you please guide me through the process of porting my existing mobile number to EE. I’d appreciate any help or information you can provi...

Sim replacement

I lost my sim

EE Data sim 120gb preloaded issue

I purchased 2 preloaded 120gb data sims at different times which state they last for 12 months from first activation (when inserted in device). I kept these for a future trip across the uk as it got delayed and just gone to start using them and they...

Resolved! Sim Only Question regarding Cancelation

had a SIM only talk text UK shipped to me as a friend was visiting. Friend leaving Jun 3rd and im now looking to give the 30 days to cancel it and wondering how I do this. Can I do this online, if so how. thanks

Old SIM deleted - cant access new esim

Hi there,I was having issues with my SIM. EE guide went through various trouble shooting, including having me delete my old esim.I was told that a new esim would be ready to download today, which it is.However, when I try to access it, a code is bein...

Resolved! Lost SIm card

Unfortunately I have mislaid my SIm card (recently purchased a Galaxy A16) from yourselves. Is it possible to apply for another and at what cost please?

Can't make or receive calls after number port

Hi, I moved from 02 to EE yesterday. My number been ported over. However, I cannot make or receive calls. I cannot contact EE by phone as my EE network isn't working. When I try make a call - get repeating message stating call ended. I need my iPhon...

Resolved! Not receiving EE email(s) to allow linkage of eSIM to EE Account

I am a very new EE user. To summarise, this is request for advice re linking my EE eSIM to my EE account.About a month ago, in an EE store, I signed up to a monthly plan, and received an eSIM At the time of signup, I provided the relevant details, wi...

Resolved! eSIM

When transfer my old phone which had an e sim to my new phone it didn’t give me the option to transfer and now I can’t access my number as my old phone is wiped