SIM cards & Porting

Re: How to contact EE via email

Subject: Request to Cancel One SIM Card and Transfer Number Dear EE Customer Service, I ordered two SIM cards from EE today. However, I would like to keep only one of them. Initially, I intended to transfer my mobile number *********** to EE using th...

Resolved! SIM 1 not provisioned

Does anyone know how long it will take for my SIM card to be activated? The new SIM card I inserted into the Google Pixel Pro 9 isn't working. My old phone has lost connection moments after I activated the SIM card for my new phone online.

Resolved! New contract PAC given at sign u

PAC was given at signup, what triggers the number port.?EE sim arrived today and was put in phone but has now been removed as I need old network until number is ported.

Resolved! New Phone

Does all new EE customers get Physical sim cards?

Resolved! Lenovo Tablet SIM card

I have a used Lenovo Tablet with a sim card in the slot. Can I use this card or do I need a new SIM card?

Resolved! Port 'Completed' but texts showing as Temp number -Advice please

Hey, My number port 'Completed' on 15/05/2025, I however don't believe it's fully moving over as noone can contact the number I ported in and my messages are coming through on the temp number?? I have a Pixel 9a and have manually updated etc - purcha...

just moved across to EE, phone cannot make calls or connect to internet

No service on iphone

Hi,My sons iphone is saying no service but was ok this morning. I have asked Google and hes done all the steps it says but its still the same.What do I do??Thanks for any help

Change to Lebara SIM

I am trying to set up a Samsung A266 Galaxy phone for a friend and he wants to use his Lebara SIM.I tried the SIM which will work fine on my phone but wont work in the Samsung. It gives a Network Unavailable Message.By process of elimination I have...

Technical support? Nothing of the sort!

As part of my transfer from Plusnet to EE full fibre I was told I should move to another mobile package (I was already with EE). This was an ESim. When I tried to download it would not work. A call a week ago and I was told it would be sorted, but no...

SIM cards & Porting

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