SIM cards & Porting

Resolved! Trying to buy a PAYG eSIM on the website - pretty bloody impossible

I have long been with Three (two phones, one a contract and the other an older phone now with a Three PAYG sim). With EE I only have an iPad SIM which is fine and that is why I am on this site trying to buy an eSIM.I rang Three to convert my PAYG SIM...

Sim replacement

I lost my sim

Verification codes not received

Hi, I also moved over from Three a week ago and ported my number. I am also experiencing issues receiving verification codes via SMS. Initially no SMS were coming through, then spoke to your technical team and they reset my phone and now SMS come thr...

Resolved! Replacement SIM's not working

Lost handset just over 2 weeks ago. I've since ordered 2 replacement SIM's, both which were delivered, but neither work. Following this, I've been to an EE store, where the staff member phoned the Contact Centre/Technical Support Team on my behalf. T...

Resolved! Number porting

I’ve just joined EE. I ported my old number from giffgaff, but when I go into settings on my iPhone 14 Pro Max, in the ‘my number’ part it’s still showing the number for the EE sim and I can’t change it. Just wondering why? Anyone know.

Resolved! numbers

i have two phones with different numbers i want one number for both how do i change the one number

Resolved! Transferring my ee sim number from a physical sim to new eSIM on ipad

I have tried doing this directly but the operating system on old iPad is not compatible and I can’t upgrade it as not enough memory. I have tried logging in to me ee account but it says the number I am transferring is already linked however it says i...

Resolved! Monthly SIM card

I have recently purchased a monthly SIM card and to keep my original number from a different provider. It says 1-2 days delivery but I still haven’t received anything and on the email when I ordered it said my number will be changed over in the next ...

Resolved! Number Port over from 3 Issues

I have this afternoon had my number transferred from 3 over to EE however i now cannot make or receive any call, people calling me go staright to EE voicemail and when I try to dial out I get "You've dialled an incorrect number, please check the numb...

Resolved! Moving to EE from Vodafone

HiI currently have 3 phones with Vodafone. We moved Broadband to EE back in October but didn't move the phones as the contract lock in doesn't expire until end Jan 2025We will look to move them across for about the 25th - we won't need new phones so...

SIM cards & Porting

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