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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transfer

Hello everyone, I would really appreciate some advice. I’m trying to transfer my old phone number, which is currently on a contract under another person’s name, to a new EE SIM that I have recently purchased in my own name. I already have a valid PAC...

Olha3 by • Visitor
  • 1281 Views
  • 3 replies
  • 2 Helpful

t an earth

I want my old number so I give puk code was told my number wud be transferred by 23rd Dec so when I receive the text saying it was done I just thought my old number wud take over the number on my contract.But no i am contacting my friends as I wud bu...

Resolved! Replacing eSIM

Hello, i have a mobile plan however i am not able to add the esim on my new mobile phone and old one has been reset already i lost thephysical sim too. Can i please get a support for me to set it up please 

Resolved! changing from Tesco to EE

Hi,I'm switching my elderly MIL from Tesco to EE to add her to our account.I provided PAC code etc to EE, have received new SIM but phone asks for NCK code.I went onto Tesco website and they say on checking IMEI code the phone is unlocked.EE website ...

JockWhite by • Investigator
  • 1512 Views
  • 6 replies
  • 5 Helpful

Resolved! PUK

merry Christmas allhow do I enter the PUK code from my previous supplier into my new we phone to keep the number? thank you

Resolved! Ported from Lebara to EE

I made my EE account but added my temporary EE number as my contact number so as i’ve ported my new number over. I have no access to that temp number. Tried to send a code to my email which works but i cannot get a code sent to my number can someone ...

keira121 by • Explorer
  • 530 Views
  • 3 replies
  • 0 Helpful

Resolved! Registering sim

I have the Essentials Unlimited Plus plan, which means I can have access to 5G Standalone Network. My sim card arrived yesterday ,I placed the new sim in my phone and went to ee.co.uk/go/newsim to register it . When putting in my sim card serial numb...

Anth7 by • Established Contributor
  • 854 Views
  • 5 replies
  • 1 Helpful

Resolved! No SIM

Hello I’ve just got my upgraded phone and set it all up I’ve put the sim in and it’s saying there’s no sim in it and I’m not able to call 

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