SIM cards & Porting

Resolved! Replacement of a faulty sim

Hi. I went into my local EE store with a problem on my sons handset and it was established that his sim card was the same that he’s had for over 10 yrs, so needed a new one. I’m the account holder and despite having a photograph of both D/L and Passp...

Resolved! EE re-using peoples old numbers

Hi, I recently added a data sim to my account so i can have home WiFi via 4G WiFi mini and I've been receiving text messages from it for someone else from a debt collection agency and from lottogo confirming there draws and winning withdrawals.what ...

How to keep my EE number if I take out a new EE contract from another provider?

Please can I ask the best way to keep my current EE number if I take out a new EE contract from another provider?I want to take out a new EE contract from a 3rd party provider as their prices are much more competitive than renewing directly with EE.T...

Resolved! PAC

Hi I have been waiting for 3 days on my old number transferring over - is this normal? Can I actually get to speak to someone from customer service?

Resolved! New sim for gates

Hi - Renewing a BT broadband and sim only contract recently, they 'transferred' me to EE for a sim card which we use for our gates. Kept the old number but having a few issues which hopefully we can sort out. A couple of questions: -1. Other communit...