SIM cards & Porting

Resolved! New contract esim code not valid

Hi all, ive have recently got a new iphone 7 pro contract with EE, I an issue with the delivery in which it was delivered alot later than it was suppose to. When i received my phone i tried to download the E-sim to my mobile and i have an error sayin...

Resolved! SIM deactivated Line deactivated Service suspended Number inactive

Hello,My EE SIM card has not had any signal at all for a while and the line has been inactive for some time. I am unable to make or receive calls, texts, or use mobile data.Could you please check if the SIM or line can be reactivated, or let me know ...

Resolved! How do I convert a physical SIM to an eSIM?

I have an EE pay monthly plan with a physical SIM.Now need to convert this to an eSIM to set up my iphone 17.going round in circles trying to find how to do this. Can anyone help?!Thanks

Resolved! Limitations on Pay Monthly Protected Plan eSIM?

I am wanting to use a pay monthly Protected Plan eSIM for receiving login PINs from online sites and need to know if there are likely to be any issues with this?Obviously there would be limitations on browsing, etc., but I would not be needing the SI...

Number is wrong

Hi. I got 1 phone number but when I text to people they see absolutely different number which is not exists. Does anyone face this problem?

Resolved! Purchasing sim pay as you go

I am trying to purchase a pay as you go son but it keeps taking me to an error page

Resolved! How do I speak to a human?

I am transferring to EE and I want to keep my old number. When I bought the new package I ticked the option to keep my old number and provided a PAC code.It seems I still have to request the old number to be ported to this ne SIM. Is that right?I wen...

I have just got a new simcard but dont seem to be getting my text or calls is t

Resolved! I don't know what to do Please help

I am a broadband internet customer and I wanted to expand my offer. I tried to buy a phone several times and an error message appeared. I went to the store in person and it turns out that I already have a subscription with you, which I have never use...

Resolved! Cannot link physical sim

Hi I recently took out an EE sim via mozillion. I cannot link my number in the EE app. It just says “ cannot link”. Has anyone had this problem?

SIM cards & Porting

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