SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! eSim QR issue

I just ordered a digital esim, I scanned the QR code, I can't go to the next step because even though I click on the box to confirm that I downloaded it, it still asks to download it and when I scan the code again, the iPhone says that esim cannot be...

adeea by Visitor
  • 248 Views
  • 1 replies
  • 2 Helpful

Lost SIM card and request for replacement

Hello, EE Community!Unfortunately, I have lost my SIM card with the phone number Is it possible to replace the lost SIM card, and if so, what steps should I take to do so?I would appreciate any advice and instructions on how to replace my SIM card.Th...

Upgrade esim not working no service in 4 days

Hi,Sorry if this is long winded but to get an answer I probably need to provide context.I upgraded from an iPhone 15 Pro Max to an iPhone 16 pro Max. I’ve already had experience upgrading via esim I know that it should be a seamless process.I Started...

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Resolved! esim won’t activate

Please help !!New phone upgrade transfer with esim went fine and mobile data was working BUT icloud transfer didn’t work so I had to reset the whole phone - obviously then lost the esim trying to then redownload/won’t activate went into the EE app an...

mp1013 by Visitor
  • 397 Views
  • 3 replies
  • 0 Helpful

Resolved! New sim but different number

Hi everybody. I just changes to EE and ordered a sim card, made sure to go through the process of keeping my old number. But the new sim card arrived with a different number, and now I have no idea how to fix it. Is it a quick fix? Thank you,

Orange Sim Card

Hello, I have an old orange SIM card and I haven’t used in a while since I have lost all related information to the SIM card such as puk code and I don’t even remember the number I need the universal puk code for that number or orange to be able to u...