SIM cards & Porting

Porting old number issue

Hello everyone I have transferred over to EE from Lyca. EE sent me a new sim. I followed all the porting steps and entered the PAC code from Lyca etc. I was told the port would take place on the 2nd, but I haven’t had a text yet to confirm it has hap...

Resolved! Extra SIMS

I'm on a SIM only plan. Is it possible to get extra SIMS for friends or family? Preference would be ones that are totally separate from my account, i.e. Spare SIMS a friend or family member could then set up and pay their own way. But I would accept ...

Resolved! Cancelling mobile data SIM

I have never come across a company as bad as EE in my 59 years - can’t email or chat to them. If you want to cancel you must call them which is what I have been trying to do for several days but nobody ever answers and it’s 1hr, 45 mins wait etc etc ...

Resolved! my number should of ported 3 days ago??

I'm wondering the same. Ordered a sim online and entered my code from Lebara to EE. Both sims are active but my number should of ported 3 days ago??

Resolved! Number porting from 3 to EE

Hi, i purchase EE sim online and also fill out the PAC code to transfer my number from 3 to EE, i received the new sim 31 December at the same time i already put in the new sim, received a text saying "Hi from EE. Well transfer your number by 6pm on...

Data sim vs Phone sim ?

Hi,I wonder if anyone can explain the difference between a data sim & phone sim only plan?( … so, I fully understand the feature difference & the obvious… eg / data only does not have txt & calls etc ) However, What I want to understand - if say I wa...

Resolved! How do I know if my SIM has GPRS data

Hi, I bought my son a SIM card for his (kids) smart watch but the watch keeps asking to make sure it has GPRS data but I don't know how to find this out.Thanks

Porting old number across fro. 02 to EE

Tried numerous times to do thisI keep getting same message, something went wrong In port team will be in contact within 24hrs. And never do.. This is my sons sim thst were having problems with, my mum and myself are ported over with our original numb...

Is my phone number active? // moved from contract to pay as you go and no confir

Hello,I recently got my final bill from the contract. I have contacted EE customer service about moving from contract to pay as you go and was reassured 3 times that the move would happen automatically. However I did not receive any confirmation that...

Porting from eSIM to sim

I’m trying to port from Vodafone eSIM to ee physical sim. I’ve got the new ee sim and it’s in the phone but the number hasn’t ported across yet. I’ve spoken to ee and they say the sim hasn’t been fully activated and they can’t do it over the phone a...

SIM cards & Porting

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