SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Not receiving OTP codes

I have recently moved to EE and kept my number. I can't receive OTP codes. I've spoken to EE on 150 several times and it's still not sorted. I contacted one of my online accounts and they gave reset my info their end but it still doesn't work. It see...

Babington by Investigator
  • 916 Views
  • 6 replies
  • 3 Helpful

Resolved! Request for fancy number

Hello, if there is a mobile number that is not currently allocated to anyone like this(6004524) in any code, then how can I register it with me or please buy it?

Alee4524 by Visitor
  • 440 Views
  • 2 replies
  • 1 Helpful

Resolved! Keep old number

Just joined EE but want to keep my old number from previous provider what do I need to do?

Clintv59 by Visitor
  • 2523 Views
  • 12 replies
  • 3 Helpful

Resolved! New SIM for 5g

I live in a 5g area and I'm awaiting a new 5g phone any day soon.The SIM I have in my phone at present is over 7 years old. I'm on a pay monthly package.Will I need a new SIM to benefit from 5g on the new phone?

flysplat by Explorer
  • 332 Views
  • 2 replies
  • 2 Helpful

Resolved! Upgrade - but can’t get eSIM

I’m trying to upgrade my existing plan, I can find the plan I want, but there’s no option to select an eSIM - only available if I want to add a new line. As I already use eSIM in my existing plan and EE must know this, why don’t I have this option av...

Leggkpa by Explorer
  • 506 Views
  • 3 replies
  • 2 Helpful

Resolved! Upgraded and transfered e sim

so i have upgraded from my iphone 14 pro to pixel 9 pro xl which im happy with. i transferred the e sim to the new phone and its working. my question is i need to wipe the old phone to pass to my daughter but it comes up do i want to delete e sim. i ...

Resolved! TRANSFER OLD NUMBER TO NEW SIM

Hi, I got a new sim by accident and its connected to a card. could i please have that information transferred to my old number as I would love to retain that.I would really appreciate a swift response.Thank you.

Lydia02 by Investigator
  • 412 Views
  • 3 replies
  • 2 Helpful