SIM cards & Porting

Resolved! Changing to EE

I have recently changed provider from O2 to EE. My number has now been transferred but my phone shows the O2 eSIM.in Settings > Mobile Services I can see Primary and Mobile Data. Primary is my number but on O2 eSIM, mobile data is on EE temporary num...

Staines

My name is Lesia. I recently visited your EE Staines store, TW18 4 QB, Unit 45 North Mall, to change my SIM card. My old SIM card wasn't working because it was expired. I explained my problem to your employee, Bijay. I asked him to leave my phone num...

Resolved! migrating another number from different provider to my ee account

Hi,Not sure if in the correct place, but I'm looking at migrating a family members phone from Three to EE under my account. Is this easy enough to do or even possible?Thanks

Resolved! Transfer number

Helloo

Resolved! Just joined get esim

Hii I have literally just signed up for a re sim only deal, my sim is on the way but I use an eSIM, how do I get this now? I want to get off my old network asapthanksblueshine

Resolved! EE's Sim Only Unlimited Essentials Max does it include 5G?

It is a little unclear if this includes 5G if its available. Chat GPT says it does but this is not clear on the website. Thanks

Resolved! lost sim

hi iv lost my phone (inc sim) if i were to purchase a new sim could my number and credit be transferred over

Resolved! Serious complaint: incorrect/misled advice + failed escalation about porting my

Serious complaint: incorrect/misled advice + failed escalation about porting my number back to EE (Business/Flex) + long holds + call “not found Hello EE Community Team,I need this escalated as a formal complaint because today’s experience has been u...

Resolved! SIM card not working

My SIM card has stopped working

Resolved! eSIM stuck on faulty phone

I had an eSIM on a phone that’s now faulty and tried to transfer to new phone. It says you’ll receive a text number, but as my new phone can’t connect to mobile service, the text message isnt coming through.ive since found the physical sim for this n...