SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Your account’s cancelled

Trying to buy new EE SIMO as EE One as I already have EE broadband but upon login getting this error instead of SIM Plan buy page  Typo -Your account is cancelled 

IMG_2462.png
Rky by Prodigious Contributor
  • 724 Views
  • 12 replies
  • 2 Helpful

Resolved! E SIM no service since update

My eSim is not working since this mornings update- unable to call or use data. Also unable to access the SIM in settings as it's greyed out. WiFi calling also disabled so can't call EE help. And can't find an EE live chat for tech support .. I've con...

Resolved! SIM card

Hello, my partner has lost his SIM Card and I was wondering how I would be able to get him a new one.

Els305 by Visitor
  • 276 Views
  • 1 replies
  • 1 Helpful

Resolved! SIM not provisioned

Good morning, I've recently moved both my partners and my mobile accounts to EE and have been able to port my partners number across (her phone is working fine). My phone though isn't - I've received the same messages that she has but mine is showing...

Woody629 by Visitor
  • 517 Views
  • 1 replies
  • 2 Helpful

Resolved! Temporary number?

When I joined ee I ported my number in - no problem at all whilst using my old Samsung S22 Ultra. This year I treated myself to a brand new Samsung S25 Ultra. Since setting my new phone up the temporary ee number shows in the sim section of settings....

mjh1234 by Contributor
  • 810 Views
  • 9 replies
  • 8 Helpful

Tmobile sim card

My mum's mobile phone no longer works. I've tried to set her up on another phone using her Tmobile sim but it's asking for a pin which I don't have. Do I need to contact EE and if so would they be able to help ? Any assistance would be appreciated. T...

David49sf by Investigator
  • 384 Views
  • 4 replies
  • 2 Helpful