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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim card failed

My phone complains there is no sim card inserted. I have lost text and phone call capability. Having recently given up our land line, it would appear I have no way of contacting EE for a new sim card.Looking at the website I am told ring 150, can't d...

Data stopped working

Hi, I'm in a similar situation, with the difference that I had data up until this morning and then suddenly it stopped working. I haven't received any message regarding the transfer of my previous network number to EE. I've tried various things I've ...

laiapuig by • Explorer
  • 244 Views
  • 2 replies
  • 0 Helpful

Resolved! My number has accidentally ported!

I left ee and then came back.I got all the issues sorted last week and everything was fine. Now I've been ported away from my original proper ported in number - back onto the temporary number I had on my temporary sim!!I think I texted the ee port sm...

DJLJinnit by • Contributor
  • 249 Views
  • 2 replies
  • 1 Helpful

New to EE help please?

Hi all!when I joined EE last week I applied online and put the PAC code in that I got from 02. My new EE sim just arrived but it doesn’t seem to have come with my old O2 number pre loaded? So I text “port” as per the EE instructions but the text is a...

Kez2012 by • Explorer
  • 306 Views
  • 4 replies
  • 1 Helpful

from a SIM card to an eSIM

Hello, community!Thank you for your help and advice, which helps in solving many issues.I would like to get another consultation.I have a subscription package and I would like to replace the physical card with a sim.I can't find a specific way to do ...

DERBY2022 by • Investigator
  • 369 Views
  • 9 replies
  • 0 Helpful

No reply

New phone transfered everything to new 16 plus  no network tried contacting ee on customer messages no reply in 12 hrs kept messaging no answer  joke or customer services pay stupid money for phone and they wont sort problem they can stick theier con...

Noelod2 by • Explorer
  • 188 Views
  • 1 replies
  • 1 Helpful

Number porting

Hi can someone help I recieved a message yesterday informing me my porting from Vodafone was now complete although my Vodafone number has now shut down the number hasn't ported. This is devastating for my business as I rely heavily on this mobile num...

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