Transferring phone number to new sim

SI85 · ‎21-03-2026

I’m currently waiting for my sim to arrive and selected the option to transfer my Sky mobile number, has this process started already or will it wait until the SIM card has arrived as I require my phone and cannot lose access due to the number transferring before I have my SIM card

Chris_B · ‎21-03-2026

@SI85 It will not start until the EE sim is activated and then it’ll take up to 24 hours to migrate your number. The EE sim will have a temporary number on it as you can’t have a working sim without a number.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

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Chris_B · ‎21-03-2026

@SI85 It will not start until the EE sim is activated and then it’ll take up to 24 hours to migrate your number. The EE sim will have a temporary number on it as you can’t have a working sim without a number.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

XRaySpeX · ‎21-03-2026

Your no. will be ported within 1 working day of when you activate your EE SIM on the EE network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

SI85 · ‎21-03-2026

Great thanks that was my only concern in case there were any delays with the delivery

SI85 · ‎21-03-2026

Great thanks that was my only concern in case there were any delays with the delivery

XRaySpeX · ‎21-03-2026

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

SI85 · ‎24-03-2026

I bought a sim with EE and transferred my SKY number so it would be ready when I receive the sim, how will I know when my old number has transferred and will I be able to use all other functions until the number has transferred

chistery · ‎24-03-2026

Hi @SI85

The porting process only starts when you activate the SIM, then it should happen next business day. You can use the temporary number assigned to the SIM until that happens and get the same access you'll get when your number ports over.