15-06-2025 06:21 AM - last edited on 15-06-2025 08:04 AM by Lesley_W
Hi I lost my SIM card I need to order another sim ***********
[MOD EDIT - Removed personal details from the forum]
Solved! See the answer below or view the solution in context.
15-06-2025 09:11 AM
Morning @Altizholi
Thanks for coming here 🙂
You would need to report the SIM card as lost by getting in touch with our mobile guides. They'll block the current SIM and send you a replacement one with the same number to the account address.
Our Lost or Stolen Mobile Phone? page has full details on reporting the lost SIM card.
Thanks.
Leanne.
15-06-2025 09:11 AM
Morning @Altizholi
Thanks for coming here 🙂
You would need to report the SIM card as lost by getting in touch with our mobile guides. They'll block the current SIM and send you a replacement one with the same number to the account address.
Our Lost or Stolen Mobile Phone? page has full details on reporting the lost SIM card.
Thanks.
Leanne.