Unblocking phone

[Lorraine113]

Hi can someone help me unblock my phone from ee. I put a different network carrier sim in my phone and it said sim network pin blocked. Enter network PUK. I asked the other sim network for the puk network and that didn't work. Said I should contact EE. 

[XRaySpeX]

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Home > Plans & Subs > Unlock your SIM / eSIM.

[Lorraine113]

Does that work with a sim that's not ee

[XRaySpeX]

No. You need to go to the website of whichever network provided the SIM that needs unblocking. 

[bristolian · Accepted solution]

Two different concepts could get confused here, the OP is describing a PUK but mentions wanting help "unblock my phone from ee"

A phone can be locked to network-A, and thus give an error message when network B, C or D SIM is inserted. This needs unlocking by network-A.

A PUK is a Personal Unblock Key, and is triggered when a SIM-PIN is entered incorrectly too many times. This needs unblocking by the netwwork who has supplied the SIM that is locked.