Mobile signal

CatrinHughes
Explorer

I'm about to move house and would like to join EE for my broadband (no mobile or tv, just broadband). I noticed that my current pay as you go O2 mobile had no signal at the new house which means i have to change supplier. As I'm going with EE for my internet I naturally thought ill try them for my mobile too. BUT I'm worried that EE will also have no signal. Is there a way I can confirm before hand? I don't want to enter a mobile contract if it doesn't have signal. Also if this is the case and there's no signal, can I when I'm at home divert my mobile calls to a EE house phone perhaps? So I can receive calls via my mobile number even if I have no signal? Thank you in advance for any help.

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @CatrinHughes 

If your phone is unlocked then try a PAYG SIM, but this won't be 5G. 

You can also check the coverage guide, but remember this is a guide not a guarantee.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @CatrinHughes 

If your phone is unlocked then try a PAYG SIM, but this won't be 5G. 

You can also check the coverage guide, but remember this is a guide not a guarantee.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thank you so much. 

bristolian
EE Community Star
EE Community Star

The online coverage webtool will give a good estimate of coverage at any given location, but ultimately the best real-world test is to use an EE phone in your area.

EE offer WiFi-calling for any location where you have no mobile service but a working WiFi-connection - this allows full use of your phone for making & receiving calls, and sending & receiving text messages, without needing any mobile network coverage.