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Brilliant service.

I was served by Amanda-Jane in your Silverburn Store. Glasgow on 12/5/25. Her service and knowledge was amazing and she was very patient in helping me with several problems.  She is an asset to your company. I was very grateful to her and her help.Ma...

Unable to receive SMS messages

Hello . I transferred my old number from lycamobile to ee, everything was normal, but I couldn't receive the SMS. I need the OTP code of messages from GP, my child's school. I brought it to the store twice and they checked and they made an appointmen...

Phone issue

I ordered an iPhone 16 pro max and EE sent me an e mail that it will be delivered by dpd who will send me 4 digit pin number. I'm yet to get the pin or Device from Dpd or EE and I'm getting email from EE about direct debit. Kindly assist me thanks  

Activating a replacement SIM

I have exactly the same problem now. I’ve ordered new sim when I insert new sim obviously there is no service at all and how I supposed to receive a PIN number without signal? That is ridiculous. Big brain EE. 

tomi676 by • Valued Contributor
  • 28 Views
  • 2 replies
  • 0 Helpful

WiFi Pro Booster not getting a signal

I’m stumped with this. According to the EE app (manage, broadband) both my boosters show as ‘getting no signal’, if I click on them, they show as online (confirmed by the aqua light on the boosters) and that devices are connected to them and working....

Tinbum73 by • Contributor
  • 2835 Views
  • 39 replies
  • 7 Helpful
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