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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5237 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5356 Views
  • 0 replies
  • 5 Helpful

5G

Ok I'm finally done with having my time burgled with this issue and I am sick of going round in circles. For about 18 months I have suffered with 5G not being fit for purpose, being hampered, delayed, ignored, research, troubleshooting, and frankly b...

Vio_9699 by Valued Contributor
  • 3126 Views
  • 33 replies
  • 7 Helpful

Sim not working/lost signal

Have never had an issue with signal where I live. today I lost signal at 11am and have been unable to make calls and send messages since unless on wifi. ee service checker is not workingno online reports of service being down cannot use the network c...

JNS92 by Investigator
  • 552 Views
  • 7 replies
  • 0 Helpful

Signal with mobile

I'm paying 29.00 a month and not been able to make calls receive calls and not even able to Google anything at all as the signal I have is absolutely diabolical... tech support have done everything they can and nothing has worked...I'm now using giff...

Bry69 by Investigator
  • 843 Views
  • 14 replies
  • 3 Helpful

Resolved! Disappearing Signal

I have had the Oppo Find X2 Pro from EE for the past three years and I have had trouble with it for the past six weeks or so.At the end of August I had a message from EE to say they were doing work in the area and at the same time my signal dropped f...

kirky77 by Investigator
  • 1097 Views
  • 7 replies
  • 0 Helpful

Coverage in Malton

Update: 23 July 2024   Over the past few months, our engineers have been completing upgrades to existing masts in the area to increase capacity and improve coverage. After performing extensive tests, we have found there is no longer a coverage hole i...

Christopher_G by EE Community Support Team
  • 14066 Views
  • 53 replies
  • 4 Helpful

Moibile internet dropped

I have been getting 150 to 200MB/s dl and 90+ upload for the last 5 months since being with ee yet yesterday  My signal was barly  working and now2 even though it states i ave a good connection i am barly gettong 1MB/s to 10 at the best. people are s...

rbrits by Investigator
  • 583 Views
  • 7 replies
  • 2 Helpful