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Forum Posts

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5539 Views
  • 2 replies
  • 2 Helpful

How to use only Edge signal

Hello, Will seem like a very opposite post compared to other questions. I’ll explain first. In our work building, we have very poor 4G or 5G signal, meaning phonecalls are impossible. Wi-Fi calling was my first option but does not work very well as i...

AntBull1 by Investigator
  • 795 Views
  • 6 replies
  • 0 Helpful

I sound like a dalek/can't be heard

Hi After about 3 or 4 minutes talking, people can't hear me. They say I sound like a dalek. Have tried a new SIM and am up to date with updates. Please help as I am struggling with every single call, either that I make or that people make to me. It's...

Resolved! Had an upgrade. Can't make any calls from mobile

Hi i just recently upgraded my phone to a Samsung S22, however I'm unable to make or receive any calls. I can't even call 150 from my mobile. I'm getting an error *not register on network. I have elderly relatives that u must be accessible to at all ...

Missk47 by Investigator
  • 446 Views
  • 5 replies
  • 3 Helpful

Re: 5g signal

Exactly the same here. On an EE sim only monthly contract which includes 5G. Got a galaxy A14 5G phone. Been on countless calls with EE tech including level 2 all of which say everything is set up their end (and on my handset) for 5G and there are no...

mattzz by Investigator
  • 500 Views
  • 3 replies
  • 0 Helpful

Signal

Does everyone find that the ee signal has go worse since thy introduced 5G where ever I go in the country the signal week one bar on my phone and the price we pay ee and they carnt get you a good signal any where