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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4177 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3542 Views
  • 0 replies
  • 5 Helpful

5g

My iphone supports 5g but I cant het it, is it to do eith my plan ? 

KH103 by Visitor
  • 320 Views
  • 1 replies
  • 0 Helpful

Indoor/outdoor

Indoors I have a decent 4G signal showing on my phone - 3-4 bars. But when I call a number (eg my landline) the call just times out. Going outdoors with the same or fewer bars, the call goes through.I do get emails and messages coming through OK.Wi-f...

larypie by Visitor
  • 326 Views
  • 2 replies
  • 0 Helpful

Mobile network.

I moved to EE from vodafone about 6 months ago just to try it out, I can't wait for my contract to run out so I can go back. This isn't the first time I've mentioned this but it's so annoying when EE are supposed to be the best around. I'm currently ...

Jeff111 by Contributor
  • 755 Views
  • 7 replies
  • 0 Helpful

Connectivity issues

Hello!I'm posting because I keep having issues with my signal when i'm not connected to wifi!My wife is on EE and has absolutely no issues whatsoever, my phone is perfectly fine, everything is functioning wellIm baffled bit it, bit cut outs in signal...

jaylou95 by Visitor
  • 290 Views
  • 1 replies
  • 4 Helpful

No mobile Internet

Hi all, ok I have not been with EE for long but I have just ported my number over from Vodafone and it went oer today. But now I have 5g but nothing loads, not apps or websites.ALl worked well yyesterday on the temporary number but now nothing. Any i...

SmurfyEE by Investigator
  • 354 Views
  • 5 replies
  • 1 Helpful

Coverage in Westgate-on-Sea

Update: 23 June 2025  Over the past few weeks, our engineers have found the plans for an alternative transmission link will not be suitable for the equipment. The Peregrine Falcons have moved on from the nest; however, seagulls have now nested at the...

Christopher_G by EE Community Support Team
  • 10582 Views
  • 40 replies
  • 6 Helpful