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Loss of all service

I have recently moved to EE from Plusnet but I am receiving no service anywhere. I never used to get any in the house, as I live in a granite cottage. But I did used to get it in the garden. I've also driven to many places within around 50 miles of m...

Re: Zéro mobile network

Same here.EE coverage map shows fully saturated 4G service for the area but the reality is a virtually unusable signal for months now.-110dBm or worse most of the time.Vodafone and O2 coverage is solid.EE / BT repeatedly advise “use WiFi calling”.

BTea by • Explorer
  • 404 Views
  • 4 replies
  • 0 Helpful

No signal

I’ve suddenly no signal or very little, calls sometimes go through but after 5 seconds or so people are saying I’m cutting out call is going dead ect 

zoea93 by • Visitor
  • 245 Views
  • 1 replies
  • 1 Helpful

Report a fault

Hi it has been several weeks when I reported a fault at HS6 5DQ balemartin north Uist, I received a text about a week ago saying it has been fixed. Can I insure you it hasn't. This has been down for months now & is part of the essential service 

don54 by • Visitor
  • 362 Views
  • 1 replies
  • 2 Helpful

Re: Zéro mobile network

Having the same issue with a different post code. Its been a week now.Going round in circles trying to get any detail.EE's big thing is signal and Im at home and in my hood with no signal...Just want to know if its maintenance, a defect or anything. ...

olly230 by • Investigator
  • 346 Views
  • 6 replies
  • 0 Helpful

Zéro mobile network

Hi thereI have had zero mobile phone network (signal and 3/4G) since Friday. Occasionally comes back on for a sort burst but mostly nothing. I’m at home as usual. Also affecting neighbouring town and all network providers. Service status says good fo...

RS-84 by • Explorer
  • 358 Views
  • 4 replies
  • 0 Helpful

No service

My phone was working fine earlier this morning but I went to check it a moment ago and it came up with the message “no sim”. I now have no service, I’ve tried turning it off and on, cleaned the sim and have turned airplane mode on and off but still h...

Samdun17 by • Visitor
  • 249 Views
  • 1 replies
  • 0 Helpful

EE..... Disappointed To Be Honest

I had payg with ee for years. Decided to take a contract and since, the service has been poor to say the least. The signal is patchy, speed very variable and service no existence. I have a dual sim phone, and Lebara sim. The Lebara sim is fantastic, ...

Semitar by • Explorer
  • 1697 Views
  • 7 replies
  • 2 Helpful
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