Call not going through for more than 12 sec

[Hyperbro]

I cannot call 150 and other numbers for more than 12 seconds and it will cut off

It is also difficult to pay my bills

Any help or information?

[Schockwave]

Hello @Hyperbro ,

Welcome to the community,

Are you on pay as you go or contract?

If on pay as you go, how long is it since you made a chargeable call or text?

[bristolian]

To be clear, are you saying that all of your calls are connecting initially, but then dropping after 12 seconds?

Are incoming calls & outgoing calls equally affected?