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New to EE - SIM card question

SycamoreLeaves
Investigator
Investigator

Hello - I’ve just got an EE mobile contract having previously been with 02.

Sorry to sound like a Luddite but my new SIM card has just arrived but before i change them what will happen to my current data (specifically WhatsApp messages)?  I’ve a few sentimental messages from people no longer here so don’t want to lose them.
I am keeping my current mobile number

6 REPLIES 6
ccapybaraa
Investigator
Investigator

Hi! I changed from o2 to EE a few years ago now - when I changed, I just put the EE sim in after taking the o2 out and that was it. Nothing on my actual phone eg messages, voicemails, whatsapps etc were affected at all. I hope that helps🙂

rkelly1
Prodigious Contributor
Prodigious Contributor

If you are transferring your number then What's App will not be affected. You can also back up your chat history within the app.

 

I would suggest waiting to use it until your number transfers, if you are porting or putting your old sim back in until the transfer completes to avoid any potential issues with it asking you to link to the temporary number     

 

 

  

XRaySpeX
EE Community Star
EE Community Star

As you are keeping your current mobile number nowt outside that depends on your no., like WhatsApp, will change.

Any msgs you have from the past are held on your phone, not your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

That’s what I’m hoping will happen!

Sorry - another daft question. When will I know my number has transferred? I did the PAC code request on Wednesday and my Sim arrived yesterday 

Your no. should port with 1 working day of when you activate the EE SIM on the EE network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP