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Turkey

Andy465
Visitor

‎11-09-2026 07:09 AM

Hi I’m not able to receive calls to my mobile in turkey I have a roaming package which is live, is it a setting issue?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎11-09-2026 08:05 AM

@Andy465  Can you make out going calls ok ? If you can have you tried restarting the device and or a manual network search to connect to a different network? 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
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Chris_S
EE Community Support Team

‎11-09-2026 08:08 AM

Hi @Andy465,

I hope you're having a great time in Turkey so far.

Could you try texting 'ROAMING' to 150 please? Just to check that you have the correct roaming option on your account.

If you have, usually a simple restart will get things sorted for you.

Could you try restarting your phone too please?

Chris S

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