Keep my old number

Angiebabe2806 · ‎18-05-2025

Hi I have entered my pac code yesterday but still have number provided, do I need to do something???

bristolian · ‎18-05-2025

Port-ins are set for the working day after you submit your PAC, providing that's before approx 4pm.

If you submitted your PAC yesterday, Saturday 17th - it should be treated as submitted Monday 19th for port-in on Tuesday 20th.

View solution in original post

Northerner · ‎18-05-2025

Hi @Angiebabe2806

No trandsfers occur over the weekend. Your number will transfer over next week.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎18-05-2025

Port-ins are set for the working day after you submit your PAC, providing that's before approx 4pm.

If you submitted your PAC yesterday, Saturday 17th - it should be treated as submitted Monday 19th for port-in on Tuesday 20th.