SIM cards & Porting

Number not ported fully for text messages

I transferred from another network and wished to keep my number. The number should have been transferred a month ago, mostly it was, but not entirely. I can receive calls as normal and when I call out it shows the number I am keeping, the correct on...

Resolved! stac is not correct

Hi, it is my first experience with EE - just bought a new SIM card - at it is VERY frustrating. I want to keep my number from the old operator but in the EE form they say that both my PAC and STAC are not correct. I am copying from the message in the...

I’m in the same boat lebara still not working

Resolved! Number Porting

Hi,I have read a number of posts already on the number porting process and some of EE's own help articles which were confusing slightly.I am here because this old brain would just like to get some clarity if I can please?I got my EE sim Saturday morn...

Porting old number to EE

I bought a PAYG phone with an EE SIM and am trying to port my old number from Three. I have the PAC code and am filling in the online form, I'm receiving the authentification text but then when I enter the old phone number there is a message saying i...

Resolved! Can I use old provider sim whilst porting process takes place?

I am currently with Sky but porting my number across to ee.I have received my new ee sim card today and have already provided PAC code. Can I now enter the new sim card into my phone and start the porting process and then put the old sky sim card bac...

Resolved! Cannot make or receive calls on new EE sim

Hi, I have recently moved from O2 to EE on my iPhone and transferred my number, texts are working, I can send and receive thes but I am unable to make or receive calls (even to the 150 number) I have checked the network and number by texting EE to c...

Upgraded phone, new sim....

Hi there. I've just upgraded my phone and just received a text saying my new sik has been posted also. Will my old number continue to be the one that I use?

Resolved! Number Transfer

i recently transferred from giffgaff to Ee yesterday and bought new phone on contract, i recieved a text from EE saying my number transfer has been complete but i dont have any service, any data. when i turn my wifi off it tells me that the mobile da...

number transfer

I submitted an order for a new sim card online, im changing from sky to ee so i entered a pac code to keep my current number.i received my sim card today but it does not have my current number on it?how do i fix this, what do i do, i need my number!